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Old 07-14-2009, 10:39 AM   #21
jsconyers
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Yes, with a BlackBerry data plan as previously mentioned.

How to add / delete email addresses - BlackBerryFAQ
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Old 07-14-2009, 10:44 AM   #22
rambo47
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All good things flow from having a BlackBerry data plan. I get my Hotmail pushed directly to my BlackBerry, and the good thing is that it's only my inbox, not my junk mail. I get 7 or 8 emails per day that I want to see in Hotmail, and another 40 or so that are spam. Why do I need to get both my "male member" and my breasts enlarged? You'd think it would be one or the other. And then there's that business deal from some dead banker's widow in Africa. There sure seems to be a lot of dead banker widows lately! But I digress. Get the BB data plan.
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Old 07-14-2009, 11:01 AM   #23
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I have a data plan
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Old 07-14-2009, 11:46 AM   #24
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yet still when i try to add my e mail i get the error message saying its invalid even when i did everything right
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Old 07-14-2009, 11:48 AM   #25
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Can you post the exact steps you're taking? It will help us help you.
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Even a mosquito doesn't get a pat on the back until it starts to work.
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Old 07-14-2009, 12:50 PM   #26
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When you go to the personal email setup application, make sure after you enter your email and password you do not enter an extra space afterwards because it will read that as part of your email and password. Also, to separate your email and sms icons, go to the messages icon, general options, sms and email inboxes- separate. There should be a separate icon for sms and mms. If not, make sure you do not use your carrier's theme. Also, try a battery pull and check every folder to see if it is in there.
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Old 07-14-2009, 02:11 PM   #27
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Quote:
Originally Posted by cateyes221981 View Post
I have a data plan
Yes, but is it a BlackBerry data plan?
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Old 07-14-2009, 02:59 PM   #28
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Details, please, we've already asked for that.

What exact error do you get in the personal email setup icon when you enter the email address and password?

I am thinking IF you DO have the personal email setup icon, you must have THE correct BlackBerry Data Plan.
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Old 07-15-2009, 05:17 PM   #29
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well i click the menu button then i click setup then i click e mail settings then put in my e mail and pw and i get the invalid error even though i know i am putting in the right information?
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Old 07-15-2009, 05:45 PM   #30
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You might do better by going to the Rogers BIS page, logging in, and setting up your account there. Once it's done you can click the link to resend your service books and the new email account should show up on your Bold.
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Old 07-15-2009, 05:48 PM   #31
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Quote:
Originally Posted by cateyes221981 View Post
well i click the menu button then i click setup then i click e mail settings then put in my e mail and pw and i get the invalid error even though i know i am putting in the right information?
Well, that's not detail.

Is this icon labeled "personal email set" or what?

and the error only says "invalid"
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Old 07-15-2009, 05:53 PM   #32
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menu>settings>email settings>type in my e mail and pw> invalid pw and e mail

Is exactly what it says like word for word on my phone not sure what other detail you want?

settings is an icon so is e mail settings both are in menu

Last edited by cateyes221981; 07-15-2009 at 05:55 PM..
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Old 07-15-2009, 06:23 PM   #33
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Do as rambo suggests.
its the easiest way at this point.
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Old 07-16-2009, 07:56 AM   #34
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I believe it is asking for your BIS login information and not your email and password at that point. You need to login at that screen, THEN add your email.

If you don't have a username/password, there should be a create username link. Otherwise, I would suggest as Rambo and use the internet site he linked.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 07-16-2009, 08:10 AM   #35
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seperate the two and then add sms as one of your easy buttons on the side of your bold
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Old 07-16-2009, 10:12 AM   #36
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Quote:
Originally Posted by jsconyers View Post
I believe it is asking for your BIS login information and not your email and password at that point. You need to login at that screen, THEN add your email.

If you don't have a username/password, there should be a create username link. Otherwise, I would suggest as Rambo and use the internet site he linked.
D'oh!
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Old 07-16-2009, 01:21 PM   #37
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Go to the store and have them show you already. Haha.
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