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Old 05-27-2010, 08:17 PM   #1
wiredwrx
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So, my gmail account on my BB was working fine, but I recently became aware that Gmail now has upgraded to the latest and greatest BIS.

I checked, and it did not appear that my gmail was reconciling wirelessly as it is supposed to with the new BIS.

Some reading suggested I remove the account, and re-add it. So, I did using the setup fucntion on my handset.

I get the email saying all is setup, and it will take 30 minutes to get emails. Well, it has been 24, and wierdly enough, I have only gotten 2 out of 50 or so emails on my handset, and of course, ALL my old emails are not on my handheld anymore.

Anyone have a solution to get things showing up on my handheld, and perhaps to get my old emails back on my handheld, though that is a minor consideration. I just want things to synch and reconcile like they are supposed to.

Thanks,
Michael
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Old 05-27-2010, 09:00 PM   #2
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Resend service books and do a battery pull. Log into your BIS account using the web and make sure th IMEI and PIN are correct.

Only new mail from the time the account was (re)activated will appear on the handheld. BIS does not push any old mail AFAIK. To get the old email, you will need to send it to yourself.

The wireless reconcile is not fully implemented by all carriers and in all locations, yet. Appears to be slowly coming online however.
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Old 05-27-2010, 09:34 PM   #3
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I'll try that all. Thanks. Anyone know how to send service books and access the BIS on verizon. I found a link last night, but it would not let me log in, I think because I am on BES (But, the other accounts use BIS frmo my understanding) so perhaps the handheld is my only option.

Last edited by wiredwrx; 05-27-2010 at 09:36 PM..
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Old 05-27-2010, 09:43 PM   #4
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I have called sprint tonight and they have told me BIS is down. Ive not received emails since around 2pm today
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Old 05-27-2010, 09:44 PM   #5
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Ahhhh. You are on BES? Send service books from the handheld or call your carrier and have them do it.
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Old 05-27-2010, 09:56 PM   #6
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Quote:
Originally Posted by srs1439 View Post
I have called sprint tonight and they have told me BIS is down. Ive not received emails since around 2pm today
I just registered on the network, and my other BIS account dowloaded a bunch of messages instantly.

But, GMail still isn't working. Is it possible I have some settings wrong somewhere.

Anyone know if I can IMAP my GMail account with my BB.

Thanks for the help.
Michael
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Old 05-27-2010, 09:56 PM   #7
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Quote:
Originally Posted by Dubdub View Post
Ahhhh. You are on BES? Send service books from the handheld or call your carrier and have them do it.
Would you mind explaining how. I looked at your site, and nothing about that there.
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Old 05-27-2010, 10:00 PM   #8
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Looked at my site?
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Old 05-27-2010, 10:01 PM   #9
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Originally Posted by wiredwrx View Post
Would you mind explaining how. I looked at your site, and nothing about that there.
I guess the SEARCH feature isn't working again?

http://www.blackberryforums.com/gene...-gmail-bb.html
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Old 05-27-2010, 11:44 PM   #10
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Quote:
Originally Posted by Dubdub View Post
I guess the SEARCH feature isn't working again?

http://www.blackberryforums.com/gene...-gmail-bb.html
Apparently not, since the answer is not in that thread. I found it though.

BUT, it still is not working. Time to call the carrier.

Thanks
Michael
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