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Old 02-02-2009, 03:03 PM   #21
turn_key
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Please Login to Remove!

no BIS for me

Sprint in Chicago

:(
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Old 02-02-2009, 03:04 PM   #22
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Anyone hear anything new about this outage? Im being affected by it here in central florida.
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Old 02-02-2009, 03:07 PM   #23
Jumpin_Joe
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I wish the mods had not moved my post. The Texas AT&T outage is different from RIM's back end issue.
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Old 02-02-2009, 03:12 PM   #24
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Confirmed here -- no E-Mail, although AIM and Facebook are still working (those were the only programs I tested).
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Old 02-02-2009, 03:14 PM   #25
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Spoke with AT&T at 11:00 am CST. Confirmed the issue. Said it may also start affecting voice calls as well. Said they have no ETA for the repair. Supposedly limited to the Texas area. I can also confirm it is affecting iPhone data as well. I have 3 iPhone users and they are down as well.
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Old 02-02-2009, 03:23 PM   #26
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Well looks like they just came back up! All of my users are now functional as of 2:23 PM CST. No soft reset or battery pull required. Everything just started flowing!
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Old 02-02-2009, 03:25 PM   #27
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Quote:
Originally Posted by dasunst3r View Post
Confirmed here -- no E-Mail, although AIM and Facebook are still working (those were the only programs I tested).
Here. Where is here?
Location?
BIS?
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Old 02-02-2009, 03:27 PM   #28
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I am still experiencing my issue - which makes me believe the TX issue is different
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Old 02-02-2009, 03:29 PM   #29
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TechBlog | A technology blog with Dwight Silverman
Here's AT&T's official statement, from Houston-area spokesman Dan Feldstein:

Due to a cable cut, some AT&T customers in South Texas are currently not able to access data services from their wireless devices. All voice services are operating normally. AT&T technicians are at the site of the cable cut at this time, and will work to have this issue resolved as soon as possible. We will provide more information as it becomes available.
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Old 02-02-2009, 03:32 PM   #30
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Just got off the phone with AT&T. After a reset, the data services came back up. It appears to be working in Austin, TX. I just got all of my messages dumped to the phone and am able to use the browser.
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Old 02-02-2009, 03:33 PM   #31
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Quote:
Originally Posted by audit View Post
TechBlog | A technology blog with Dwight Silverman
Here's AT&T's official statement, from Houston-area spokesman Dan Feldstein:

Due to a cable cut, some AT&T customers in South Texas are currently not able to access data services from their wireless devices. All voice services are operating normally. AT&T technicians are at the site of the cable cut at this time, and will work to have this issue resolved as soon as possible. We will provide more information as it becomes available.
Now can the mods UN-Move my original post back into it's own thread
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Old 02-02-2009, 03:38 PM   #32
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Default AT&T data in general

40 Blackberries, 7 Windows Mobile PDA's all on BES or ActiveSync, all in the Austin area, all still currently down as of 2:35 CST as far as data service goes. Voice still operational on all devices....
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Old 02-02-2009, 03:45 PM   #33
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Default Houston Update

Same as in Austin


As of 2:43 nothing but text and voice.

Hundreds of BlackBerry AT&T customers where I work.
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Old 02-02-2009, 03:47 PM   #34
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TexKSAH,

I am seeing sporadic recovery. I have 2 in Austin that are still down but 3 are up. 1 in Dallas up 2 still down. 9 in Hosuton are up 1 still down. All on the same account, device, plan etc. The only thing I can say is it looks like it may be trying to come up but still not %100 up. Seems like Battery Pulls and Soft Resets are not helping either...
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Old 02-02-2009, 03:50 PM   #35
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Same here. All my Blackberries on BES are up, BIS are still sporatic, WM PDA'a are still down....
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Old 02-02-2009, 04:01 PM   #36
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Default Another Austin BES Is Up...

Had to do a soft reset to go from 'edge' to 'EDGE' and then got a huge dump from the BES of all of my messages.

Things seem to be flowing here, but I'm sure there's still quite a queue...
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Old 02-02-2009, 04:16 PM   #37
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Default Houston Update

Seems like it's starting to come back..

Let the flood of emails start....
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Old 02-02-2009, 04:23 PM   #38
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On the phone with BIS/Sprint; RIM is reporting a problem but no "official" outage. Tech also said most calls are from TX area but seems to be a nationwide issue. RIM says to wait a few hours and try to log in and resend books if needed.
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Old 02-02-2009, 04:39 PM   #39
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Default SF Bay Area outage

Just confirmed with ATT that they are experiencing wide spread email outages. My email has gone undelivered since ~9am PST and I am unable to access my ATT Blackberry home page.

ATT does not know when the problem will be resolved.
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Old 02-02-2009, 04:53 PM   #40
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That sir,is hogwash. Haha, Im verizon in Dallas and suddenly have the gmail issue along with many others.
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