1 week old bold, buttons not working, HELP! - BlackBerry Forums Support Community

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06-11-2009, 09:48 PM	#1
mxtek New Member Join Date: Jun 2009 Model: 9000 PIN: N/A Carrier: Digicel Posts: 1	1 week old bold, buttons not working, HELP! Please Login to Remove! Hey guys, i am new to the forum, tryed doing some searches but found no real solution. The green button, as well as the A button AND the track ball wont work as of today. I have had the phone for 1 week now with no real issues up untill now, is this a software problem? Or does my phone need replacing? Thanks in advance!
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06-12-2009, 01:46 AM	#2
NewBoldAddict Knows Where the Search Button Is Join Date: Jan 2009 Location: Chicago Model: 9000 OS: LATEST PIN: 256AEA66 Carrier: T-Mobile Posts: 47	If you have not updated OS, then there is a defect. Just return it __________________ Computers Will never be smarter than you !
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06-12-2009, 06:52 AM	#3
akosnitzky BBF Moderator Join Date: Jul 2005 Location: Southern Florida Model: 9650 OS: 6.0.0.333 Carrier: Verizon BIS Posts: 14,484	Wirelessly posted (Its All About the U!) Yes. Return it. __________________ ------ Follow @akosnitzky on Twitter LET'S GO CANES!
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06-12-2009, 07:54 AM	#4
ndub33 Stuck In The '70's Mod Join Date: Feb 2006 Location: The 'burbs east of Seattle. Model: 9810 Carrier: T-Mobile Posts: 7,600	Have you tried pulling the battery for about 30 seconds, with the device powered on? __________________ 1st Step in Troubleshooting: Do you have a BlackBerry Data Plan? 2nd Step in Troubleshooting: Pull the Battery.
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06-13-2009, 01:25 AM	#5
CoDudette BlackBerry Extraordinaire Join Date: Nov 2008 Location: Mumbai Model: iOS OS: 5.0.1 PIN: OT Noir. Carrier: Vodafone IN Posts: 1,937	defective device. as the others have said, return! __________________ Follow CoDudette on Twitter..ONLY if I know you!
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