Upgrading from 3.6 to 4.0 fails - BlackBerry Forums Support Community

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09-25-2005, 04:33 PM	#1
mooshy New Member Join Date: Sep 2005 Location: Mississauga, Ontario, Canada Model: 9000 Carrier: Rogers Posts: 13	Upgrading from 3.6 to 4.0 fails Please Login to Remove! I upgraded the database without a problem, but when it starts installing the server software it prompta that i have an invalid Blackberry Enterprise Server.msi installation package. Anyone see this before? I know of this problem occuring when applying Hot Fix 1. Is it a bad CD?
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09-25-2005, 05:03 PM	#2
BlackBerryLinks Talking BlackBerry Encyclopedia Join Date: Apr 2005 Location: The Netherlands Model: 8800 Carrier: Vodafone Posts: 374	You can download the BES software from your providers site, or from BlackBerry site. Regards, Bob Hillesum __________________ Bob Hillesum http://TheBlackBerryFan.com/profile/Bob_Hillesum http://Search-BlackBerry.com http://BlackBerry-NL.com http://BlackBerry-Links.com
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09-25-2005, 05:25 PM	#3
mooshy New Member Join Date: Sep 2005 Location: Mississauga, Ontario, Canada Model: 9000 Carrier: Rogers Posts: 13	Where? I can find where to get service packs and hot fixes, but where do I get the actual server software?
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09-25-2005, 05:36 PM	#4
BBTechGuy Talking BlackBerry Encyclopedia Join Date: May 2005 Model: 7100 Carrier: T-Mobile Posts: 299	Make sure you have the software from your last 3.6 Service Pack stored locally and then point to that during the upgrade.
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09-25-2005, 05:49 PM	#5
mooshy New Member Join Date: Sep 2005 Location: Mississauga, Ontario, Canada Model: 9000 Carrier: Rogers Posts: 13	Tried that. Doesn't work. Help
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09-25-2005, 10:34 PM	#6
greywolfe Talking BlackBerry Encyclopedia Join Date: Mar 2005 Location: NSW, Australia Model: 8100 Carrier: optus Posts: 303	What version was your 3.6 installation pre upgrade? __________________ BES Admin, sometime God.
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