[yahtzee]

Just got another 7520 due to glitch and with my first one, i could hold down the 1 key and get right into voicemail....and no, it wasnt programmed as a speed dial key...i use ZERO speed dial keys.....all 7520's i have seen have the ability out of the box to get to voicemail by holding down the 1 key....with mine, it says "invalid phone number" and i click ok and cant get into voicemail...ideas?

[sheakt]

Have you received a voice mail message AND got a notification on your 7520 yet? You have to receive a VM notification before this the number is "loaded" into the #1 (actually the W speed dial). The easiest way is to send youself a voice mail. That should fix the problem. If it doesn't then load your own PTN into the W speed dial and that will fix it...

--K

[yahtzee]

Originally Posted by sheakt

Have you received a voice mail message AND got a notification on your 7520 yet? You have to receive a VM notification before this the number is "loaded" into the #1 (actually the W speed dial). The easiest way is to send youself a voice mail. That should fix the problem. If it doesn't then load your own PTN into the W speed dial and that will fix it...

--K

nope....have gotten plenty of voice mails....i can only check them by dialing my number.....also, the default setting is NOT the W key....its not a speed dial key at all...its the specific number to dial based on whats in the "voicemail" sections of the options under the phone icon....its just not working.

[yahtzee]

anyone?

[yahtzee]

come on...someone has to know this...

[neonmarg]

What if you go to the phone icon then click the wheel and look for "options"... then "voicemail" - is your phone number there? password?

In the same phone icon, under "View Speed Dial List" and see if W is programmed...

That is all I know to check.

[yahtzee]

Originally Posted by neonmarg

What if you go to the phone icon then click the wheel and look for "options"... then "voicemail" - is your phone number there? password?

In the same phone icon, under "View Speed Dial List" and see if W is programmed...

That is all I know to check.

number is there under voicemail.....w is not programmed nor should it have to be....

[mrslate]

Anyone ever find the fix for this? I'm having the same problem after upgrading the OS to .319. It worked fine out of the box, but now when I push the "1" for voicemail it gives me an "Invalid Phone Number" error.

[Dawg]

I have an upgraded os and my 1 key goes right to my voice mail and w goes directly to nol browser

[mrslate]

Originally Posted by Dawg

I have an upgraded os and my 1 key goes right to my voice mail and w goes directly to nol browser

That's good to know. Doesn't solve my problem, however.

[Dawg]

Have you checked to make sure your number is programmed in the voicemail field, Not saying its not but just worth looking

[mrslate]

Yep. Checked that. Even deleted it and re-entered it. It dials it fine from the "Dial Voicemail" menu option in the phone program. It has somehow lost it's memory on the "1" access number and I can't find anyplace to reprogram it.

[Dawg]

hmm I cant find how to add any sort of hot keys so I am with you on this one I didnt even know you could just hit 1 and dial vm till I saw this post

[mrslate]

Well, I found the only way I know how. Went into Speed Dial list and deleted what it called "Unknown Number" in the "W" field and entered my voicemail number. That worked, but I don't think that's the way the phone is programmed to begin with. Originally no number showed up in the"W/1" field and now the voicemail number is there. Problem solved for the time being, but I don't think correctly.

[Dawg]

I just looked at my speed dial and thats where the number is stored on mine to and I didnt do it because I use no speed dial #s at all so it must be automatic there.

[mrslate]

Good enough answer for me! I knew we'd figure it out!

[Jason_AB]

just checked mine, the speed dial number is set for w, I didn't set it up. I started setting up a diff letter for my voicemail when I saw the W was already setup.