[JSanders]

Region: AsiaPacific

Severity: Critical

Service Type: BIS v2.4

Summary: BlackBerry Internet Service v2.4 upgrade to v2.5

Date: 2008-May-31 Saturday

Start Time: 23:00 GMT+8

End Time: 03:00 GMT+8 *next day

Estimated Down Time: 4 Hours

Estimated % Users Affected: 100%

Impact:

BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance