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Old 08-28-2007, 08:27 PM   #1
jpmigliozzi
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Default BMDS Service on BES Server

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I was hoping someone could help me troubleshoot a BMDS error we are seeing in the Application Event logs on our server. Every couple of minutes there is an error:

The description for Event ID ( 0 ) in Source ( BMDS ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event:

Error loading: %s

[EN= 203] [EMSG= xxx26708;xxx8293;xxx31091;xxx29811;xxx28005;xxx25376;xxx30063;xxx25708;xxx28192;xxx29807;xxx26144;xxx28265;xxx8292;xxx26740;xxx8293;xxx28261;xxx26998;xxx28530;xxx28014;xxx28261;xxx8308;xxx28783;xxx26996;xxx28271;xxx29728;xxx24936;xxx8308;xxx24951;xxx8307;xxx28261;xxx25972;xxx25970; (0xcb)] [SRC=xxx23598;xxx28531;xxx29301;xxx25955;xxx27228;xxx30305;xxx29537;xxx29285;xxx25974;xxx11890;c][LINE=1044]
.

The event ID is 0 and the source is BMDS. Not sure what this is about and if its really causing a problem anywhere.

Joe
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Old 08-28-2007, 08:51 PM   #2
hdawg
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What version / flavor of BES are you running? Can you grab the error from your ALRT log?

Is it me or is the character set in the message not US English?
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Old 08-28-2007, 09:14 PM   #3
Inphektion
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Hope this helps:

[Armando Diaz (Last update 5/8/2007):
BlackBerry MDS was failing because the Java Runtime Environment had changed on that server. I installed the latest version (6.0) and had to modify one of the registry keys.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\BlackBerry MDS Connection Service ImagePath (REG_SZ).

Its hard to see the difference below so here is the summary of it: I replaced "...\Program Files\Java\jre1.5.0_07\..." with "...\Program Files\Java\jre1.6.0_01\...".

<SERVERNAME> has been used to hide our actual server name. Your registry will obviously show your own server name.

New value: "C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe" -s jvmpath="C:\Program Files\Java\jre1.6.0_01\bin\client\jvm.dll" -XX:+DisableExplicitGC -Xss64K -Xmx768M -Xms128M classpathdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\classpath\\" wrkdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\Servers\<SERVERNAME>\\" webserverdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\webserver\\" -rbes "<SERVERNAME>_MDS-CS_1".

Old value: "C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe" -s jvmpath="C:\Program Files\Java\jre1.5.0_07\bin\client\jvm.dll" -XX:+DisableExplicitGC -Xss64K -Xmx768M -Xms128M classpathdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\classpath\\" wrkdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\Servers\<SERVERNAME>\\" webserverdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\webserver\\" -rbes "<SERVERNAME>_MDS-CS_1". ]
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