Unable to erase messages
Please Login to Remove!
Hi Guys,
I've received messages that contain headers only and when I open it all I see is MORE. I've retrieve the information inside of my messages by showing more but when I delete it, the message is still on the my handheld . I've reset the handheld by removing and reinsert the battery and try to delete again but no luck. So my last resort is to use the Desktop manager, I click the Backup/Restore and choose Advanced and select the data, which messages, then clear but an error occurred "The data was not recognized by the handheld". I've tried it many times but nothing happens. So what could be my move? do I need to reinstall the firmware or what?
BTW, my handheld is 8700g.
Thanks,
Mike
|