Thank you all for bearing with me. Still no dice. I have tried everyone's suggestions. I uninstalled and reinstalled Connection Manager (CM) and then Desktop Manager (DM). I tried every permutation of opening one program before the other and then connecting the phone, etc.
I called Sprint BB support and the lady said I didnt have EVDO. She put it on my phone on Saturday and I was supposed to be up and running. Still the DM recognizes my phone as connected but the CM tells me to "connect my phone" even though its connected. I just tried a hard reboot of my phone and it didnt help. Now that I have EVDO I could uninstall DM and CM again, I guess. I am just doubtful that it will make a difference.
I also tried the dial up instructions and I get an Error 680 "no dial tone". A big part of the reason I went with the BB is for the phone as a modem feature. I guess its back to Sprint support to hope that someone there has a clue. Thx for listening to this rant!