Ever since I updated the OS, I've noticed that when someone replies to an email on my BES account, it shows up in the inbox as having an attachment, even though there is no attachment associated with the mail.
Also since the update, the text of the original email, which is included below the reply text, is not formatted as well as it had been before the OS update. The text and section lines etc. are moved all around.
Do you happen to know the version of BES? What mail platform?
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
You would have to for the BES version. Do you use GroupWise, Outlook, Notes for email?
I don't think it's an issue with BES as it appeared after you upgraded your device.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Do you see the attachment (paperclip) icon on just the blackberry? Or so you see the attachment (paperclip) icon in both the blackberry and Lotus Notes? Just replies from internal mail or just external mail or both? My initial thought was that the Lotus Notes (Domino) server is converting the formating to an attachment that Lotus notes is simply rendering (as a convenience) as the message body.
since yo mentioned updating the handheld O/S, it might be worth it to wipe the handheld, then reactivate it. If the issue is only on the blackberry side, perhaps a BlackBery service book has become corrupt? That's my second thought as to what might be wrong.
Reply emails on BES = attachment?
