[wmmechanic4life]

I am using a Blackberry Pearl on Cingular prepaid. I am new to the Blackberry. I just got it today. When I receive an SMS text message, the ringtone does not play except for when the last transaction page shows but it takes a few seconds to start playing even then. It also takes a few seconds for the ringtone to play when I am receiving a call. Help?

[Sith_Apprentice]

what setting do you have in your profile. if it is vibrate then ring, the ringer will not start immediately.

[wmmechanic4life]

Is there not a way to have the phone vibrate and ring?

[jeremyckitching]

No, there isn't. The phone will vibrate first and then ring.

[JSanders]

It's vibrate then ring, vibrate only, ring only, or none.

Those are the choices.

[wmmechanic4life]

Thanks. Also when the last transaction window opens up because I am using it for Cingular prepaid it makes 2 beeps no matter if the phone is on vibrate, quiet or loud. Is there any way to deactivate those beeps?

[JSanders]

Try editing your SMS alerts in your profiles and see if that adjusts that tone, they could be sent via SMS, I am not sure.

[wmmechanic4life]

I tried that and the tone still plays the same sound.

[JSanders]

yep, it's some other kind of alert from your carrier which you can't change then

[wmmechanic4life]

Well that sucks, but thanks for your help. Its an unlocked T-Mobile phone.

[wmmechanic4life]

Also, when I have the phone on vibrate... The phone will never vibrate when a call is coming in. It won't even show a call is coming in. It will just pop up as I have a missed call.

[gdpmumin]

Originally Posted by wmmechanic4life

Also, when I have the phone on vibrate... The phone will never vibrate when a call is coming in. It won't even show a call is coming in. It will just pop up as I have a missed call.

Have you tried pulling the battery?

[wmmechanic4life]

Yeah. I've done that several times.

[caladan1810]

Hi Everyone,

I don't pretend to know everything about the BlackBerry. But I would be assuming, the notifications would be sent as a Level 1 Message.

When you go to your profile, select profile, then select edit. There is a heading Level 1 Messages, try changing the tone settings there and see if that helps.

Let me know how you get on if this has helped.

thanks Cal.

[carrillr]

Hi,
I'm having the same problem with the pay as you go messages from cingular. Everytime i get a txt message from someone it vibrates just like my profile is set for. But then i get a txt message/alert from cingular stating how much they just charged my account. When the messge from cingular comes in it has a tone that i cannot seem to change or mute. What is going on?

I've tried changing the tone for level 1 & SMS messages with no favorable results. Can anyone HELP me with this?


rob