BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 04-20-2012, 01:15 AM   #1
ajibolanuru
New Member
 
Join Date: Apr 2012
Model: 9700
PIN: N/A
Carrier: glo
Posts: 7
Default Unable to access my BB bold2 with my laptop through USB

Please Login to Remove!

Please can someone help me out. Whenever I connect my BB with my laptop using USB chord, instead of the Laptop to detect the device, it start charging it. I eeven try to connect through bluetooth its still the same. The bluetooth can only transfer or receiv e file through my laptop but can't give me chance to pair and access the info on BB either to sync, backup or accessing media card.
Posted via BlackBerryForums.com Mobile
Offline  
Old 04-20-2012, 06:50 AM   #2
devnull
BlackBerry Extraordinaire
 
Join Date: Dec 2006
Model: I747
OS: 4.1.1
Carrier: at&t
Posts: 2,339
Default Re: Unable to access my BB bold2 with my laptop through USB

Have you installed Blackberry Desktop Software? It includes the drivers for your laptop to see the device.
__________________
The Search tool and BlackBerryFAQ answer many questions.
Offline  
Old 04-20-2012, 06:54 AM   #3
ajibolanuru
New Member
 
Join Date: Apr 2012
Model: 9700
PIN: N/A
Carrier: glo
Posts: 7
Default

Quote:
Originally Posted by devnull View Post
Have you installed Blackberry Desktop Software? It includes the drivers for your laptop to see the device.
That was the first thing I did, I found this software in the disc enclosed within the BB container. Any other idea please?
Posted via BlackBerryForums.com Mobile
Offline  
Old 04-20-2012, 07:26 AM   #4
devnull
BlackBerry Extraordinaire
 
Join Date: Dec 2006
Model: I747
OS: 4.1.1
Carrier: at&t
Posts: 2,339
Default Re: Unable to access my BB bold2 with my laptop through USB

I may have misunderstood the problem then. What exactly are you trying to do? And it would be helpful if you told us what steps you have already performed to troubleshoot this "problem".
__________________
The Search tool and BlackBerryFAQ answer many questions.
Offline  
Old 04-20-2012, 07:50 AM   #5
ajibolanuru
New Member
 
Join Date: Apr 2012
Model: 9700
PIN: N/A
Carrier: glo
Posts: 7
Default Re: Unable to access my BB bold2 with my laptop through USB

The major problem is just that e ven with desktop manager opend before connecting BB through USB,the Laptop is unable to detect/recognize the device at all. You mean I should troubleshoot? But I couldn't get any link for such. May be you can helpme out sir
Posted via BlackBerryForums.com Mobile
Offline  
Old 04-20-2012, 08:03 AM   #6
dc/dc
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,524
Default Re: Unable to access my BB bold2 with my laptop through USB

Have you tried a different USB port?
__________________
I h8 txtspk.
Offline  
Old 04-20-2012, 08:32 AM   #7
ajibolanuru
New Member
 
Join Date: Apr 2012
Model: 9700
PIN: N/A
Carrier: glo
Posts: 7
Default

Quote:
Originally Posted by dc/dc View Post
Have you tried a different USB port?
Yes, I have tried all the available ports
Posted via BlackBerryForums.com Mobile
Offline  
Old 04-20-2012, 08:36 AM   #8
dc/dc
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,524
Default Re: Unable to access my BB bold2 with my laptop through USB

Quote:
Originally Posted by ajibolanuru View Post
Yes, I have tried all the available ports
Posted via BlackBerryForums.com Mobile
Have you tried a different computer?
__________________
I h8 txtspk.
Offline  
Old 04-20-2012, 08:41 AM   #9
ajibolanuru
New Member
 
Join Date: Apr 2012
Model: 9700
PIN: N/A
Carrier: glo
Posts: 7
Default

Quote:
Originally Posted by dc/dc View Post
Have you tried a different computer?
That's what I'm going to do now. But if it actually work with other computers, does that mean my computer is faulty or is the fault of BB?
Posted via BlackBerryForums.com Mobile
Offline  
Old 04-20-2012, 08:42 AM   #10
ajibolanuru
New Member
 
Join Date: Apr 2012
Model: 9700
PIN: N/A
Carrier: glo
Posts: 7
Default

Quote:
Originally Posted by dc/dc View Post
Have you tried a different computer?
That's what I'm going to do now. But if it actually work with other computers, does that mean my computer is faulty or is the fault of BB? Anyone it is, what can I do to get it done? Let me try it on other system
Posted via BlackBerryForums.com Mobile
Offline  
Old 04-20-2012, 08:43 AM   #11
ajibolanuru
New Member
 
Join Date: Apr 2012
Model: 9700
PIN: N/A
Carrier: glo
Posts: 7
Default

Quote:
Originally Posted by dc/dc View Post
Have you tried a different computer?
That's what I'm going to do now. But if it actually work with other computers, does that mean my computer is faulty or is the fault of BB? Anyone it is, what can I do to get it done? Let me try it on other systems...
Posted via BlackBerryForums.com Mobile
Posted via BlackBerryForums.com Mobile
Offline  
Old 04-20-2012, 02:58 PM   #12
devnull
BlackBerry Extraordinaire
 
Join Date: Dec 2006
Model: I747
OS: 4.1.1
Carrier: at&t
Posts: 2,339
Default Re: Unable to access my BB bold2 with my laptop through USB

if it works with a different computer, this would indicate the fault is related to the first computer and not the BB.
__________________
The Search tool and BlackBerryFAQ answer many questions.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Unable to access my BB bold2 with my laptop through USB
Thread Thread Starter Forum Replies Last Post
Tons of "internet access" data charges while abroad frustratedwithtmo General BlackBerry Discussion 10 05-30-2011 08:57 PM
Error 401: Unauthorized Access on BB Bold, Torch but not on BB 8310 tfly Developer Forum 2 10-12-2010 03:35 PM
BB Device Manager no USB Device Connection mbunting01 General 9700 Series Discussion - Bold 2 1 09-02-2010 09:49 PM
Using BB internet on Laptop Guy007 General BlackBerry Discussion 4 08-21-2009 08:33 AM
BB Desktop / Internet Access Conflict kjrobbi General 8300 Series Discussion - Curve 1 03-28-2009 01:02 PM


4 Count Case GE ProLine 2 Bulb 120V T12 Electronic Fluorescent Light Ballasts picture

4 Count Case GE ProLine 2 Bulb 120V T12 Electronic Fluorescent Light Ballasts

$49.99



Sylvania Quicktronic Pro Series Ballast QHE 2X59T8/UNV ISN-SC picture

Sylvania Quicktronic Pro Series Ballast QHE 2X59T8/UNV ISN-SC

$10.00



EnergyPro 2 Lamp T8 Rapid Start Electronic Ballast Model SLE-232-120-LPF picture

EnergyPro 2 Lamp T8 Rapid Start Electronic Ballast Model SLE-232-120-LPF

$8.39



Philips ADVANCE AmbiStar RELB-2S40-N Replacement Ballast 40-Watt 2-Lamp T12 picture

Philips ADVANCE AmbiStar RELB-2S40-N Replacement Ballast 40-Watt 2-Lamp T12

$18.79



Fulham Pony Solid State electronic ballast picture

Fulham Pony Solid State electronic ballast

$15.00



10-Count GE Fluorescent Ballast, GE432-MVPS-L Electronic T8, 120v to 277v picture

10-Count GE Fluorescent Ballast, GE432-MVPS-L Electronic T8, 120v to 277v

$108.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.