BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 06-30-2013, 08:52 AM   #1
hglass
Knows Where the Search Button Is
 
Join Date: Jun 2007
Model: Z-10
PIN: N/A
Carrier: VERIZON
Posts: 47
Default Why Can't I Update My Z-10

Please Login to Remove!

I'm on Verizon. I have been getting a notice for the last two weeks that there is an update. When I try to update I always get "software update interrupted" Any ideas??
Offline  
Old 06-30-2013, 09:10 AM   #2
dc/dc
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,524
Default Re: Why Can't I Update My Z-10

Are you on WiFi?
__________________
I h8 txtspk.
Offline  
Old 06-30-2013, 06:40 PM   #3
hglass
Knows Where the Search Button Is
 
Join Date: Jun 2007
Model: Z-10
PIN: N/A
Carrier: VERIZON
Posts: 47
Default Re: Why Can't I Update My Z-10

Quote:
Originally Posted by dc/dc View Post
Are you on WiFi?
Yes I am. I tried WiFi and over Verizons network. I get the same failure.
When I connect to my desktop software, it does NOT show any updates.
Offline  
Old 07-01-2013, 08:05 AM   #4
stevew
BlackBerry Extraordinaire
 
stevew's Avatar
 
Join Date: Jan 2005
Location: Montreal
Model: Z10
OS: Latest...
Carrier: Koodo Mobile
Posts: 1,354
Default Re: Why Can't I Update My Z-10

That was addressed in the latest software release, probably the one you are trying to download. I had the same issues and connected through BB Link instead. That worked and now I get carrier updates no problem OTA!
__________________
Steve (Besadmin)

Previously owned:
At least 17+ different BB's since 1999 -- too many to list...
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Why Can't I Update My Z-10
Thread Thread Starter Forum Replies Last Post
[SYNC-DSession] Failed (error=5411) to decode UPDATE record knottyrope BES Admin Corner 6 01-07-2011 10:42 AM
update OS/Firmware programmatically. ashish_k Developer Forum 0 11-09-2010 07:56 AM
T-Mobile Software Update Erases Apps barkway General 8300 Series Discussion - Curve 13 03-28-2009 07:57 AM
.83 update application? pnico General 9500 Series Discussion - Storm 2 12-22-2008 06:43 PM
Mail Connector update issue jsbnlb General BlackBerry Discussion 17 11-26-2007 06:55 PM


For iPhone 5 5s 6 Plus 6S 6 6S Plus 7 8 Plus LCD Display+ Touch Replacement OEM picture

For iPhone 5 5s 6 Plus 6S 6 6S Plus 7 8 Plus LCD Display+ Touch Replacement OEM

$29.88



NEW OEM Battery A1466 A1369 A1496 A1405 A1377 A1466 for MacBook Air 13 inch picture

NEW OEM Battery A1466 A1369 A1496 A1405 A1377 A1466 for MacBook Air 13 inch

$35.90



NEW OEM A1618 Battery for Apple MacBook Pro 15” Retina 99.5Wh A1398 Mid 2015 picture

NEW OEM A1618 Battery for Apple MacBook Pro 15” Retina 99.5Wh A1398 Mid 2015

$49.90



OEM Battery for MacBook Pro 17

OEM Battery for MacBook Pro 17" A1309 A1297 Early 2009 Mid 2009 2010 MC226

$42.80



A1417 OEM Battery for Apple Macbook Pro 15 Retina A1398 Mid 2012 Early 2013 US picture

A1417 OEM Battery for Apple Macbook Pro 15 Retina A1398 Mid 2012 Early 2013 US

$45.90



A1618 NEW OEM Battery for MacBook Pro 15

A1618 NEW OEM Battery for MacBook Pro 15" Retina A1398 Mid 2015 020-00079

$49.90







Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.