If you have VVM provisioned on your account already, and you're still getting the "Not provisioned" error, call your voicemail (press and hold 1). It will ring and answer. Once you hear the greeting, disconnect. Give it a minute, then go back to VVM, and you should see a screen telling you to set a password. Set a password, and you're in. Basically, calling your voicemail sends a provisioning message to your BB, which activates VVM on your phone.
Let us know if that works for you.
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All that is necessary for the triumph of evil is that good men do nothing
Edmund Burke 1729-1797
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