[gdaddy]

I have been a BES admin for a few years now...and I never knew or figured out what the filtered column meant within the blackberry admin console...

Can anyone tell me what this means?

[TheBerryGuru]

Messages that have matched a user filter and the message has not been redirected to the BlackBerry...

[exchangemymail]

hmmm......... thats what i thought it was too....., but i have no filters on my personal blackberry, but in my user stats, it shows that a bunch of messages were filtered..

I wonder....

[nsmith_62]

do you have any glbal filters set?

[exchangemymail]

no, not that i am aware of. on top of that, i have never come accross a message that was in my inbox, but not on my BB..

[h1st0ry]

If you don't have any filters explicitly configured, and the filtered counter keeps incrementing, then the filtered messages are messages that weren't sent to the handheld while it was in cradle. By default, each user in the BES is setup to disable email redirection while in cradle. I too didn't know what the filtered column meant until I realized users were getting emails in the inbox but not on their BB's when they had it connected to the cradle. I have since disabled the "disable redirection while in cradle option" to ensure all messages are sent to the BB.

As far as I know, this isn't a global setting and can only be changed from within each users properties under the redirection tab.