[David.Burke]

Originally Posted by sartwell

Went to my vzw store was #10 in line. Get to the counter tell them I want a new storm. They do all the paperwork run my credit card give me a reicept then tell me they don't have any in stock and I will get mine at home on Monday. I would of been nice if they had told me up front that I wasn't getting it today.

I hope Monday comes fast for you and you enjoy your new phone!!!

[00hoangc]

Originally Posted by sartwell

They said 5

wow...when i got mine, i saw they had a big pile of them in their cupboard thingy in vodafone. i didnt even preorder or anything, and was the 2nd day after release too. what's happening there

[complexx]

This is what i heard....

They wanted to improve upon the software in the VODA release and basically reflashed all the final production units to run smoother, have less errors, etc. Hence, the short supply....

This is what I heard....

[ls1norcal]

Originally Posted by webmstrk9

My exp at a local store, it appears other vzw stores in the area are pulling the same 'trick'
http://www.blackberryforums.com/rant...rp-stores.html

Also, on another forum, another opened a thread about the same issue, called and was told first come first serve, yet to come in, the phones were on hold and would be 'gladly' to order one for you. screw that, youre not getting any commission from me!

To top it off, employees are getting them before customers. The customers should always come first then employees later. Cherry on top, apparently upgrades are 2nd inline to new customers.

I think the stores get an extra bonus or something if they get you to order it, because even my friend who was a manager was trying to talk me into it. The only plus side to ordering it though, is the 50 mail in rebate goes away and its instant.

And about employees getting them, its just the Store Manager an Assistant Manager that get them. This is a basic of the business.

[sokkermick]

Originally Posted by ls1norcal

I think the stores get an extra bonus or something if they get you to order it, because even my friend who was a manager was trying to talk me into it. The only plus side to ordering it though, is the 50 mail in rebate goes away and its instant.

That's not what I was told, the mail in rebate is still a mail in rebate (they gave me the rebate form and all). I paid $249 + tax when I placed my order.

[webmstrk9]

Originally Posted by ls1norcal

I think the stores get an extra bonus or something if they get you to order it, because even my friend who was a manager was trying to talk me into it. The only plus side to ordering it though, is the 50 mail in rebate goes away and its instant.

And about employees getting them, its just the Store Manager an Assistant Manager that get them. This is a basic of the business.

In my opinion it is bad business practice if you're providing a very limited supply, that the managers get them before the customers. Word of mouth will kill a business and just looks bad on a retail front. I will be taking my business for the storm to BB now.

As you stated, they were going to make it an instant rebate vs a mail-in, i could really care less about the cost, it's the principle of being told first come first serve and having 2 phones on hold and on top of that, they stood there behind the counter looking at us standing outside without even saying, we wont have any phones to sell you today, but we can order them for you.

Nope, they just stood there till they opened the door. Yet, no mention that they have a phone that we could walk out with.

[WingmanErik]

According to a friend of mine that works for Verizon, the largest Verizon locations are recieving no more than 20 phones. Some smaller locations, like hers which is inside a Circuit Cuty, only got 2.

I called my local Verizon store(Big free stander) last night to ask when they were opening today, they said 8:00. So I showed up at 7:30, and they were already open. The parking lot was full, but a walked in, bought the Storm, and was out in 15 mins. The sales person confirmed they only had 20, and then would have to order them after that. Apparently I was one of the first 20.

So far...mixed impressions of the phone. But my experiance at the Verizon store this morning was a piece of cake.

[blakeatl]

Monday is not too far away.

[jgb@etree]

I ordered 5 on our corporate account, and the acct rep emailed yesterday advising that an approval email would be sent from the warehouse and I needed to approve before 5PM to ensure that they would ship yesterday & arrive today. The email didn't come until 6:30 this morning!! Grr...

[MMX2]

I am in San Antonio(the 8th largest city in the US) andI showed up at 5:45am.
I was told first come first serve yesterday. The Verizon rep came out and asked if I had an appointment- I said no they told me it was first come first serve. She gave me a#2 card and let me play with a unit- the touch was no where as bad as I had read. I had also read that stores received 5-10 phones per store , so I thought cool, I will wait in the car where it was warm for them to open at 8:00am. At 6:45am a group of people came up to the door and they were let in. Apparently they had an appointment beforehand. I counted a total 6 people so I thought there are 4 left for us outside. When 8:00am came, I went in and began talking to a rep. They had zero units left. Some of the appointment people bought two. I also know that a lot of those were new activates so I knew that they would get more money from them than from me. Still I was pissed that I waited all that long to be told there were none. The guys that were #1 and #3 made the manager call all the stores to check stock. There were none to be had in the city.
So, after all this I went ahead and ordered but was told that instead receiving it tomorrow
I would get it Monday but probably Tuesday. They waived the shipping and because they made me wait took an extra 50.00 off the price(I still get the 50.00 rebate too).
So I ended up paying 99.99 for the Storm and I got 25% off all supplies- car charger, extra battery, screen protector, docking station as I was a VIP.
I really hope they do a better job when they release the Niagra later next year. That is the phone I really am looking forward to- but I will definitely give the Storm a try first.

Originally Posted by sartwell

Went to my vzw store was #10 in line. Get to the counter tell them I want a new storm. They do all the paperwork run my credit card give me a reicept then tell me they don't have any in stock and I will get mine at home on Monday. I would of been nice if they had told me up front that I wasn't getting it today.