BlackBerry Forums Support Community

mckinneycm · 01-27-2009, 12:51 PM

I've debranded my Bold and now when I plug into the PC, it doesn't see my SD card as another drive. Same with the internal 1GB. Mass Storage is on. I even went back to the AT&T VSM and still no recognition. Also, tried a different PC and USB ports. Any fix for this??

dc/dc · 01-27-2009, 01:06 PM

Have you tried using a card reader?

Noctem · 01-27-2009, 01:51 PM

try going into settings and manually enabling mass storage. That's happened to me before, and it worked that way, a bit of a pain in the ***, but still works.

mckinneycm · 01-27-2009, 03:00 PM

Quote:

Originally Posted by dc/dc

Have you tried using a card reader?

Yeah, it works fine that way. But it doesn't when it's in the device.

Quote:

Originally Posted by Noctem

try going into settings and manually enabling mass storage. That's happened to me before, and it worked that way, a bit of a pain in the ***, but still works.

What do you mean by manually enabling mass storage?? It's either on or off. An right now it's "on".

Noctem · 01-27-2009, 03:03 PM

for me, sometimes it doesnt activate. so then when you plug in your phone, hit menu and then enable mass storage.

mckinneycm · 01-27-2009, 03:05 PM

No, it's enabled.

Noctem · 01-27-2009, 03:06 PM

well then...i guess memory card reader is the way to go.

mckinneycm · 01-27-2009, 03:08 PM

That's not an answer. It worked fine before I debranded it. There has to be something that changed to stop it from working.

waichai · 01-27-2009, 03:53 PM

mckinneycm, you need to find the file to enable back is where you get the debrand info.
it's happened to me too when i debrand my bb pearl.

mckinneycm · 01-27-2009, 04:44 PM

Which file are you talking about? I put back the VSM file that was originally on my device. But that didn't work. Can you help me with this?

waichai · 01-27-2009, 05:58 PM

mckinneycm,

check pm

JSanders · 01-27-2009, 06:05 PM

mckinney, did you use the **unspoken** methodology? If so, it is known to kill Mass Storage. There is a fix for that.

mckinneycm · 01-27-2009, 06:13 PM

Quote:

Originally Posted by JSanders

mckinney, did you use the **unspoken** methodology? If so, it is known to kill Mass Storage. There is a fix for that.

Yes, and waichai just showed me how to fix it. Thanks!!!

Mikey83 · 01-27-2009, 09:30 PM

Can one of ya guys pm me info as well, I'm having same issues with my mass storage.

Caspan · 01-29-2009, 08:58 AM

okay most people know there is a tech menu that is just full of goodies and informations and ways for you to brick your device.

If you used some unsupported method of unbranding your phone please follow the following steps to re-enable mass storage mode:

Hold down alt+SHIFT+H together, This will bring you into an engineering screen
Select OS Engineering Screen
Select USB
Select Port Information
Change option on Mass Storage(MS) to Enabled
Also make sure its enable in your settings.

This should fix your problem. For some reason the unbranding of your phone disables this feature.

dc/dc · 01-29-2009, 10:19 AM

Quote:

Originally Posted by Caspan

okay most people know there is a tech menu that is just full of goodies and informations and ways for you to brick your device.

If you used some unsupported method of unbranding your phone please follow the following steps to re-enable mass storage mode:

Hold down alt+SHIFT+H together, This will bring you into an engineering screen
Select OS Engineering Screen
Select USB
Select Port Information
Change option on Mass Storage(MS) to Enabled
Also make sure its enable in your settings.

This should fix your problem. For some reason the unbranding of your phone disables this feature.

This does not always bring up the engineering screen FYI. It normally brings up the Help screen.

mckinneycm · 01-29-2009, 11:10 AM

Quote:

Originally Posted by Caspan

okay most people know there is a tech menu that is just full of goodies and informations and ways for you to brick your device.

If you used some unsupported method of unbranding your phone please follow the following steps to re-enable mass storage mode:

Hold down alt+SHIFT+H together, This will bring you into an engineering screen
Select OS Engineering Screen
Select USB
Select Port Information
Change option on Mass Storage(MS) to Enabled
Also make sure its enable in your settings.

This should fix your problem. For some reason the unbranding of your phone disables this feature.

That only works if you use the Engineering VSM file. I used the default BlackBerry file and thus Alt+Shift+H brings up the Help screen...

nyboy010 · 01-30-2009, 03:40 PM

My 8310 has same problem that the device is able to read files that I transferred over through USB reader but my PC is not able to see the card if it is inside of the device. Please email me or PM me if someone know how to fix it.

JSanders · 01-30-2009, 04:09 PM

Did you recently have the device unlocked or tinkered on by someone using the "illegal" software floating around the internet?

temoore · 01-30-2009, 05:24 PM

Quote:

Originally Posted by JSanders

Did you recently have the device unlocked or tinkered on by someone using the "illegal" software floating around the internet?

Mr. Sanders, I am curious. I have seen the references to this process listed as "illegal". You do so, and others, but usually with quotes around the word. Is this process or software truly illegal, or is this a gray area that no one is sure about. If illegal, why? I am not questioning anyone's judgment or suggesting in any way that we should be doing illegal things. Just curious as to why this is illegal if we have purchased legitimate phones from our carriers and are paying for the services we use. Thanks!

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PC doesn't recognize SD card after debranding Bold