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Old 11-03-2007, 08:45 AM   #1
phs3
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Default Phone Call Log Icon Stuck On

Please Login to Remove!

On the main screen my Curve shows that I have missed two phone calls. Its stuck there and I cannot delete the icon. Any thoughts?
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Old 11-03-2007, 08:49 AM   #2
JSanders
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Try these tips...
How do I reset my message counter to clear, or zero? - BlackBerryFAQ

Good luck.
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Old 11-03-2007, 09:20 AM   #3
phs3
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Default I SFA and found that and tried everything

except the OS wipe and reload. Guess I have to do that now.
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Old 11-03-2007, 10:44 AM   #4
John Clark
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The OS wipe and reload is about the only thing that fixes that. It's annoying but fortunatly doesn't happen very often.
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Old 11-03-2007, 11:09 AM   #5
Ramsy
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Quote:
Originally Posted by phs3 View Post
except the OS wipe and reload. Guess I have to do that now.
I had this same problem and a OS upgrade solved this problem. So, if you have not upgraded to a newer OS and one is available for your Curve, this might be another option for you to consider.

Just as an FYI. This is a know bug for RIM. Here is the knowledge base article on this bug: BlackBerry Search Results
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Old 11-04-2007, 02:41 PM   #6
phs3
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Default Thanks!! I followed the info at the link you provided and it solved the issue!

Thanks for the help.
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Old 11-21-2007, 09:57 PM   #7
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OK I have a somewhat easy solution to this.

Open desktop manager, backup your phone.

Then unplug it from the computer.

Next, on your Blackberry go to your menu.

Then Options, Security Options, General Settings.

When you are in General Settings hit the menu button.


IF YOU HAVE NOT BACKED UP YOUR PHONE YET AND GO ON THEN YOU WILL LOSE ALL DATA ON YOUR BLACKBERRY

Then select wipe handheld.

Follow the instructions to wipe handeld.

Restore from Desktop Manager and no more missed call icon.
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Old 11-21-2007, 11:41 PM   #8
pscheel
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Will doing a wipe cause you to lose any apps even if you backup?
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Old 11-23-2007, 02:24 PM   #9
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Yes it did on mine. I had to redownload.
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Old 11-23-2007, 02:29 PM   #10
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If you just do a security wipe from Options >Security Options >General settings >Wipe Handheld it will leave all your apps and OS installed. However, any data in them will be gone.
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