[Phoenix887]

Messaging agent stops for the BES and has to be started manually...Any ideas what triggers this issue?we have 3 clients facing more or less the similar issue.any work arounds?reinstalling also did not work in some cases any help is appreciated.

[Dookie]

By any chance you could provide that specific Agent log file? And also Controller log? As a zip file?

[Phoenix887]

controller logs

[10000] (05/20 02:59:38):{0x94C} 'xx' agent 1 failed to initialize within 30 seconds
[30000] (05/20 02:59:38):{0x94C} 'xx' agent 1 process terminated
[30000] (05/20 02:59:38):{0x94C} 'xx' agent 1 started as process 4800
[10000] (05/20 03:00:09):{0x94C} 'xx' agent 1 failed to initialize within 30 seconds
[30000] (05/20 03:00:09):{0x94C} 'xx' agent 1 process terminated
[30000] (05/20 03:00:09):{0x94C} 'xx' agent 1 started as process 5276
[10000] (05/20 03:00:40):{0x94C} 'xx' agent 1 failed to initialize within 30 seconds
nothing of significance on the mgat logs....

[ians]

Same thing..
And MAPI error appears on statup of BES ... nothing helps ...

[gziz]

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