[gurneeirish]

trying to update software errored out many times so I did the jl cmder to wipe it clean, I can't get anything to load

looking for help

[jsconyers]

Welcome to the forums.

Are you stuck on a 507 error? If so, that means there is no OS on your device.

Try following these steps.
http://www.blackberryforums.com/gene...ilanguage.html

Make sure you're not using a USB hub when installing the OS. When you say it errored out, what do you mean. More details would be very helpful.

[gurneeirish]

I am using usb port on back of laptop, I am using that same version of software, I am using the application loader to load software I get error right after loading system software, says fatal error has occurred while updating your device's software. Please try again

I have tried numerous times

looking for help

[copout221]

Contact Sprint / Nextel tech support and have them ship you a new phone. You should be able to restore the new phone with your last backup in DM.