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Old 07-05-2007, 07:34 PM   #1
jschneyer
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Default BES Push - Uninstalling a Required App

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I'm seeing some unexpected behavior when trying to uninstall a pushed app with an ACP Disposition of 'Requried'.

The device is allowing the app to be uninstalled, but of course it is re-pushed on the next poll.

We were previously using a 4.0.x BES and the device correctly (in my opinion) threw an error and disallowed the uninstall.

We hadn't tested our app w/ BES push for a long time and had to rebuild the environment with a 4.1.x BES; now we're seeing this weirdness.

Does this behavior sound right? Is there a policy I'm missing somewhere?

Much Thanks -Josh

Last edited by jschneyer; 07-05-2007 at 07:36 PM..
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Old 07-05-2007, 10:01 PM   #2
jibi
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It shouldn't allow it to be uninstalled, as mentioned. I would say it's likely something not matching up due to the rebuild.

1 - Rebuild the software configuration and reassign to your users. It should do nothing.

2 - If issue is now resolved, contact RIM and report this issue as a 'good nature' offering to them in order to resolve in future builds.
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