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07-10-2006, 03:46 PM
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#21
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New Member
Join Date: Jul 2006
Model: 8720
Carrier: verizon
Posts: 7
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I have a Data Plan and still get Data connection refused
Please Login to Remove!
I've had a data plan for over a year now never any problems with email and all of a sudden 2 days ago I stopped receiving emails on my blackberry. Txt is okay, but no email. I turned wireless and handheld on/off several times, took out battery, SIM card...yet still nothing.
I came into work today, connected it via USB and went through all settings...still nothing.
Getting ready to call network carrier but dealing with them is a pain!
Any other suggestions?
oh, and I too have the "gprs" next to my signal strength area on the handheld.
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07-10-2006, 07:39 PM
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#22
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Knows Where the Search Button Is
Join Date: May 2006
Location: Toney, AL, USA
Model: 8700c
Posts: 28
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I wonder..
I would first check with your carrier. Normally when a Blackberry goes into that lower case 'gprs' mode, that means the settings are not proper on the account side. They need to refresh the network and possibly check into the Data settings for your BB.
I had a similar issue like that back when I initially got with a Blackberry and Data Plan. The rep from Cingular Data Support didn't know what the heezey he was doing.. so I Called back an hour later. Got someone who knew it and got the problem fixed. Running smoothly for the last 4 months now. 
Good Luck!
- MTS
__________________
Cingular :: BlackBerry 8700c
PIN: 2038CBE6
(256) 541-4311
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07-11-2006, 08:46 AM
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#23
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New Member
Join Date: Jul 2006
Model: 8720
Carrier: verizon
Posts: 7
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Data Connection Error - Restored!
Sure enough, when I called my carrier Cincinnati Bell, my data plan had been blocked just recently.
We added my daughter to my plan 2 days ago (when the problem started)...and the goofballs added her, but turned off the data plan on my blackberry.
Problem solved but a pain in the arse.
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07-12-2006, 09:35 AM
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#24
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New Member
Join Date: Nov 2005
Model: 8830
Carrier: Verizon
Posts: 7
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Data Connection Refused
I'm having the same issues in the Chicagoland Area....spoke to Verizon Wireless techs and they said there were "no outages in this area"...this first happened on Sunday.....Monday and Tuesday everything was fine....now today I'm getting that same error message......I'm ready to use this device as a doorstop...
Any other suggestions?
David
Last edited by DHPress; 07-12-2006 at 09:39 AM..
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07-12-2006, 10:26 AM
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#25
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Thumbs Must Hurt
Join Date: Aug 2004
Location: Nanaimo BC Canada
Model: 9530
Carrier: Telus
Posts: 99
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Having the same problem here in Vancouver BC. Spoke to rogers and they said it was a RIM issue and are trying to fix it
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07-12-2006, 10:29 AM
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#26
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New Member
Join Date: Oct 2005
Model: 7290
Posts: 1
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Having the same problem here in Toronto, Ontario. Spoke to Rogers to confirm data outage is nation wide
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07-12-2006, 10:48 AM
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#27
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New Member
Join Date: Nov 2005
Location: London Ontario
Model: 8700r
Carrier: Rogers
Posts: 2
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Data Connection Refused
I am experiencing this problem today? I recieved email till around 10:30 am EST then I get the DATA CONNECTION REFUSED
Are others experiencing this problem?
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07-12-2006, 11:12 AM
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#28
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Thumbs Must Hurt
Join Date: Oct 2005
Model: 8700
Carrier: Rogers
Posts: 56
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Toronto, Ontario. Rogers says it's a Canada-wide GPRS issue, all devices affected. I do have users in Boston who are also out!
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07-12-2006, 11:23 AM
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#29
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BlackBerry Extraordinaire
Join Date: Feb 2006
Location: YYZ
Model: 9900
Carrier: Rogers
Posts: 1,183
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There is an outage. It has to be RIM because my US users are also down.
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07-12-2006, 11:39 AM
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#30
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New Member
Join Date: Apr 2006
Model: 7100V
Posts: 5
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Mine was down a couple of hours this morning, having Data Connection Refused and low case gprs showing up. It's up now and I have a GPRS caps registered on the phone now.
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07-12-2006, 11:57 AM
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#31
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Thumbs Must Hurt
Join Date: Oct 2005
Model: 8700
Carrier: Rogers
Posts: 56
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Must be RIM, have users in NJ, Boston and California all out.
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07-12-2006, 11:58 AM
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#32
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Thumbs Must Hurt
Join Date: Jun 2005
Location: London, Ontario
Model: 9800
OS: 6.0.0.246
Carrier: Bell Mobility
Posts: 78
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It appears to be intermittent. I am in London, Ontario and just a minute ago, while it still said "Data Connection Refused" 2 emails came in. Hopefully they fix this soon!!
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07-12-2006, 12:06 PM
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#33
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Thumbs Must Hurt
Join Date: Jun 2005
Location: London, Ontario
Model: 9800
OS: 6.0.0.246
Carrier: Bell Mobility
Posts: 78
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I am now back to GPRS and everything seems to be working fine........hopefully it stays that way!!
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07-12-2006, 12:22 PM
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#34
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New Member
Join Date: Nov 2005
Location: London Ontario
Model: 8700r
Carrier: Rogers
Posts: 2
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Data Refused
I am in London also but no luck with mine?
I can still get my mail throuh the Blackberry webclient.
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07-12-2006, 12:24 PM
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#35
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Thumbs Must Hurt
Join Date: Jun 2005
Location: London, Ontario
Model: 9800
OS: 6.0.0.246
Carrier: Bell Mobility
Posts: 78
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Right after I posted that, my connection dropped, and just as I am writing this an email came through........go figure.
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07-12-2006, 12:38 PM
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#36
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New Member
Join Date: Mar 2006
Model: 7100R
Carrier: Rogers
Posts: 3
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Service was out in Edmonton this morning, too on Rogers. I have GPRS showing on the screen now, but the e-mails on my BlackBerry are far behind what's on my desktop computer. They seem to be trickling in at random intervals.
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07-12-2006, 01:37 PM
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#37
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BlackBerry Extraordinaire
Join Date: Feb 2006
Location: YYZ
Model: 9900
Carrier: Rogers
Posts: 1,183
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It'll be a while before it settles. North America dark for a couple of hours. How many pending messages need to flow through the RIM servers right now?????
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07-12-2006, 02:02 PM
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#38
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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I received the following update from Rogers:
**Update** As of 7/12/2006 2:00 PM (EST) The root cause has been identified as a fiber cut on the Allstream network. Rogers and Allstream technicians have re-routed traffic and subscribers are progressively re-connecting to the network. Blackberry customers will experience delays in receiving messages until the back log is cleared
Sounds like the cut fiber may have affected more than Canada.....
__________________
No longer a BES Admin, but it was fun while it lasted!
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07-12-2006, 02:05 PM
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#39
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BBF Veteran
Join Date: Apr 2005
Location: Lost in Translation
Model: 8700c
Carrier: Cingular
Posts: 3,190
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gives new meaning to the phrase "hanging on by a thread"
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He's Back....and better than ever!
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10-02-2006, 09:21 PM
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#40
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New Member
Join Date: Oct 2006
Location: dubai
Model: 8320
Carrier: etisalat
Posts: 1
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Your tip not only made the most sense it worked!!
Your tip (below) was of great help at the right time!!
I joined this forum just to tell you that.
Thank you
Best regards,
Reza Habib
Quote:
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Originally Posted by BBAdmin
Sometimes when a user returns from roaming, the device has trouble authenticating all the services on the line with the carrier. In instances where the old reboot doesn't help you sometimes need to perform a maual roam on to another carrier, and then roam back to your main carrier which will force the line to apply all the services again. I have this quite a bit with roamed users.
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