BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 03-10-2010, 09:39 AM   #1
thijs.schram@unico.nl
Knows Where the Search Button Is
 
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 16
Default BESX Network setting? Messages remain pending

Please Login to Remove!

Hello guys, this is my fipo from the Netherlands.

I have a question. The situation is;

I've installed BESX 5.0.1.4 on a Win2003 server.
I've added a BB user with an account, added a Bold 9700 via USB to the server. 9700 was found, so it restarted and start syncing of all data.

Everything is ok, mail/contacts etc etc.
But when i want to send out an email with my cable connected it goes through, but when i remove the cable it stay's in a pending state.
(icon of the clock)
Must i configure somewhere that this device must use wireless/3G/GPRS as sending protocol or something?

It looks that i'm missing something here.... So in my console everthing looks ok, i was able to add the device to the correct user/mailbox etc


I've googled but was not able to figure it out yet, so i thought let's ask you guys here!

I'm really looking forward to your ideas!!
Offline  
Old 03-10-2010, 11:08 AM   #2
knottyrope
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
Default

what dataplan do you have on the device?
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Old 03-10-2010, 12:14 PM   #3
thijs.schram@unico.nl
Knows Where the Search Button Is
 
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 16
Default

Quote:
Originally Posted by knottyrope View Post
what dataplan do you have on the device?
Do you mean if I have the possibility to have the Enterprise Configuration settings?

Yes I have those and I can select this, but the device says it's been already activated.
Or am I'm missing something here?!
Offline  
Old 03-10-2010, 12:36 PM   #4
thijs.schram@unico.nl
Knows Where the Search Button Is
 
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 16
Default

Quote:
Originally Posted by thijs.schram@unico.nl View Post
Do you mean if I have the possibility to have the Enterprise Configuration settings?

Yes I have those and I can select this, but the device says it's been already activated.
Or am I'm missing something here?!


i can go online though via 3G on my device, or isn't that what you meant?
Offline  
Old 03-10-2010, 02:03 PM   #5
CanuckBB
BlackBerry Extraordinaire
 
CanuckBB's Avatar
 
Join Date: Feb 2006
Location: YYZ
Model: 9900
Carrier: Rogers
Posts: 1,183
Default

Do you have the basic BIS plan or the BES plan?
Offline  
Old 03-10-2010, 02:36 PM   #6
thijs.schram@unico.nl
Knows Where the Search Button Is
 
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 16
Default

Quote:
Originally Posted by CanuckBB View Post
Do you have the basic BIS plan or the BES plan?
How can I tell?
I feel like an idot right now...

oops:
Offline  
Old 03-10-2010, 03:21 PM   #7
CanuckBB
BlackBerry Extraordinaire
 
CanuckBB's Avatar
 
Join Date: Feb 2006
Location: YYZ
Model: 9900
Carrier: Rogers
Posts: 1,183
Default

Quote:
Originally Posted by thijs.schram@unico.nl View Post
How can I tell?
I feel like an idot right now...

oops:
Go to Options -> advanced options.
Is there an option there for Enterprise Activation?
If it's not there it's a BIS plan. If it's there, it could still be either.

Ask your carrier.
Offline  
Old 03-10-2010, 03:36 PM   #8
thijs.schram@unico.nl
Knows Where the Search Button Is
 
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 16
Default

Quote:
Originally Posted by CanuckBB View Post
Go to Options -> advanced options.
Is there an option there for Enterprise Activation?
If it's not there it's a BIS plan. If it's there, it could still be either.

Ask your carrier.
Yes I have the Enterprise Activation option for sure.
But you think that I have to ask my provider if my type of account allows my BB to send/receive mails? Am I right?

Thanks already for the help you guys!!
Offline  
Old 03-10-2010, 03:42 PM   #9
CanuckBB
BlackBerry Extraordinaire
 
CanuckBB's Avatar
 
Join Date: Feb 2006
Location: YYZ
Model: 9900
Carrier: Rogers
Posts: 1,183
Default

No, you have to ask your carrier if you have a BES or a BIS plan.
Offline  
Old 03-10-2010, 03:50 PM   #10
thijs.schram@unico.nl
Knows Where the Search Button Is
 
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 16
Default

Quote:
Originally Posted by CanuckBB View Post
No, you have to ask your carrier if you have a BES or a BIS plan.
carrier as my mobile provider you mean? Vodafone for example?
I will call them tomorrow then (it's. nearly 10pm here)
Offline  
Old 03-10-2010, 04:28 PM   #11
CanuckBB
BlackBerry Extraordinaire
 
CanuckBB's Avatar
 
Join Date: Feb 2006
Location: YYZ
Model: 9900
Carrier: Rogers
Posts: 1,183
Default

Quote:
Originally Posted by thijs.schram@unico.nl View Post
carrier as my mobile provider you mean? Vodafone for example?
I will call them tomorrow then (it's. nearly 10pm here)
Yes.
Offline  
Old 03-11-2010, 02:48 AM   #12
thijs.schram@unico.nl
Knows Where the Search Button Is
 
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 16
Default

Ok, I've now enable a BES dataplan and I can receive messages etc, but when I want to send a new email
I receive the error message "Message included an invalid address".

So after I solve this, I'm there!
Offline  
Old 03-11-2010, 03:55 AM   #13
thijs.schram@unico.nl
Knows Where the Search Button Is
 
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 16
Default

After restarting the services of the BESX everything works. So it was a data plan issue.

Great guys for your help, to put my nose in the right direction.
Offline  
Old 03-11-2010, 08:45 AM   #14
CanuckBB
BlackBerry Extraordinaire
 
CanuckBB's Avatar
 
Join Date: Feb 2006
Location: YYZ
Model: 9900
Carrier: Rogers
Posts: 1,183
Default

You don't actually need the BES data p[lan if you don't plan to activate OTA.
Offline  
Old 03-11-2010, 08:47 AM   #15
thijs.schram@unico.nl
Knows Where the Search Button Is
 
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 16
Default

Really?

How come? I thought that with this data plan this is my only option to retrieve emails from my BESX server..
Offline  
Old 03-11-2010, 10:40 AM   #16
freakinvibe
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: Class
PIN: N/A
Carrier: Swisscom
Posts: 1,616
Default

Please read this, it explains that you can use the BES or BIS data plan:

HOT! Your BES Express Questions Answered! | BerryReview.com
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


VINTAGE RICHARD PETTY #43 MAC TOOLS RACING RED MAGNETIC 90's CAR FENDER COVER picture

VINTAGE RICHARD PETTY #43 MAC TOOLS RACING RED MAGNETIC 90's CAR FENDER COVER

$149.00



NEW FULL BRIM Hard Hat custom hydro dipped VINTAGE LOOK MACK TRUCKS SUPER COOL picture

NEW FULL BRIM Hard Hat custom hydro dipped VINTAGE LOOK MACK TRUCKS SUPER COOL

$69.99



Vintage 1990s AlphaSmart Pro Portable Word Processor - Mac/IIGS/IBM. Powers On picture

Vintage 1990s AlphaSmart Pro Portable Word Processor - Mac/IIGS/IBM. Powers On

$34.99



NEW VINTAGE MAC BACKPLANE BOARD BKP000 PBPE-14SA-MNA R1.0 PICMG 1.3 13 PCI SLOTS picture

NEW VINTAGE MAC BACKPLANE BOARD BKP000 PBPE-14SA-MNA R1.0 PICMG 1.3 13 PCI SLOTS

$60.00



Vintage Mac Tools M19CW 19mm Combination Wrench 12 Point M4 Metric USA picture

Vintage Mac Tools M19CW 19mm Combination Wrench 12 Point M4 Metric USA

$22.00



Vintage Mac Tools 18-in long Handle#V18F Breaker Bar 1/2

Vintage Mac Tools 18-in long Handle#V18F Breaker Bar 1/2" Drive

$50.00







Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.