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I'm setting up some apps to be deployed ota. Software folders are located in C:\Program Files\Common Files\Research In Motion\Shared\Applications.


\\server\Research In Motion is shared out and they have been indexed.

In the device software configuration screen I now see Application Software but I am unable to expand this folder.

What have I missed out?

[BigHand]

Have you indexed the apps yet?

From the commandline "c:\Program Files\Common Files\Research In Motion\AppLoader\Loader.exe /index"

[mrpuppy]

I am having the same problem. Running BES 4.1.16 and have followed several documents outlining the installation of apps OTA.

I have a theme I created residing in a JAD file and an ALX file. (I also tried the Google Maps route to see if that worked).

I created c:\program files (x86)\common files\research in motion\share\applications\google and copied the Google Maps app there.

I then ran the loader.exe /index from the command line.

Nothing changed in the Google folder. i didn't get the additional files. the same is true with my theme folder (also under ...share\applications\).

I cannot get the BES to see the apps in those folders in order to make a software configuration.

Like I said, I have read several docs about creating new software configurations but they all say pretty much the same thing (almost word for word.)

Any thoughts or suggestions?

Thanks in advance.

[DarthBBerry]

Before you run loader.exe /index, go to the applications folder on the command line. THEN run it.

[knottyrope]

Ouch, I still have to do some things like that.

Kinda like the old DOS days.

[DarthBBerry]

Originally Posted by knottyrope

Ouch, I still have to do some things like that.

Kinda like the old DOS days.

That's PC-DOS to us ol' timers.

[mrpuppy]

I went back through my steps and ran the loader.exe /index form the c:\program files (x86)\common files\reseatch in motion\share\applications\theme directory. Then I went into the Blackberry Manager and tried to create a new software configuration.

Same thing happens... I get the following error...

The specified path does not contain the required device software directory structure.

Could this have anything to do with the "Research In Motion" directory being a long file name? All the docs I have read say to keep the app installation paths under the "Research In Motion"\....... tree.

[DarthBBerry]

Originally Posted by mrpuppy

I went back through my steps and ran the loader.exe /index form the c:\program files (x86)\common files\reseatch in motion\share\applications\theme directory. Then I went into the Blackberry Manager and tried to create a new software configuration.

Same thing happens... I get the following error...

The specified path does not contain the required device software directory structure.

Could this have anything to do with the "Research In Motion" directory being a long file name? All the docs I have read say to keep the app installation paths under the "Research In Motion"\....... tree.

1. On the host computer, go to C:\Program Files\Common Files\Research In Motion\ and create a folder called Shared.
2. In the Shared folder, create another folder called Applications.
3. In the Applications folder, create a subfolder to contain the application files (for example, a folder named Theme).
4. Place the application files that you downloaded in the subfolder you created in step 2.
5. From a command prompt, type cd C:\Program Files\Common Files\Research In Motion\Apploader and press ENTER.
6. Type loader.exe /index and press ENTER.
7. Share the C:\Program Files\Common Files\Research In Motion directory.

[mrpuppy]

That's what I did from the start. All the docs outline those steps but for some reason th BES doesn't seem to be updating available apps.

[DarthBBerry]

When you created the software configuration, did you point it to the actual share directory?
\\Your_BES_Server\C$\Program Files\Common Files\Research in Motion

[mahoward]

Do you see the following files in your app folders:

PkgDBCache.xml
specification.pkg

If so loader.exe is working and there is something wrong with your share.

[mrpuppy]

When I run loader.exe /index, nothing happens to the folders/files under share. Is there something that has to be done with the loader.exe file to tell it where the packages reside?

I am using UNC paths whenm I create the package.

[mahoward]

No. Maybe it is due to the (x86) designation since it looks like you are running 64bit. To test, create a new share off the root of the drive like c:\RIM\Shared\.. c:\RIM\AppLoader etc and share out RIM, then try running from loader.exe /index from command prompt in Apploader directory.