[raziru]

Hello:
I'm a first time BB user on a BB8800. I work for a small firm that has a BES Admin that is also researching this issue but am need of some guidance sooner than later.

I use Outlook 2003 on Exchange 2003 - and I use my Outlook client's ability to move e-mails when received to a folder (basic rules in Outlook). The folder structure shows up on my BB - I can view them - but the folders that have the rules applied (i.e. when I receive a mail from it should go to John Doe's Folder under my inbox NOT to a PST) don't show any e-mail in them. The folders that I've populated with e-mail that I've manually moved to them show up fine on my BB. It's only folders that have a rule applied to move mail to them via the rules schema on the Outlook client.

What gives and how can I fix this - I sort most of my mail this way and will even use another more efficient process if its out there to workaround it.

Regards.
PUrizar

[stevew]

Right...but there is no workaround for this. Anything that goes through a rule, will not show up on the BB, even on a BES, because those rules are server-based and occur before the BB/BES processes the mail. If you find something further, I'd love to know!

[d_fisher]

Actually, there is a work around. Go to Messages > Options > Email Settings > Folder Redirection. Place a check mark next to any folder that you want redirected. Only the Inbox and Sent folders are redirected by default.

[raziru]

Originally Posted by d_fisher

Actually, there is a work around. Go to Messages > Options > Email Settings > Folder Redirection. Place a check mark next to any folder that you want redirected. Only the Inbox and Sent folders are redirected by default.

FYI - I checked the filepath you recommended and I don't have any such option for 'redirection'. Just signature, and filters and whatnot but nothing at all about redirection on any of the e-mail options. Perhaps I need to install something from the desktop software to initiate this?

Regards,
Purizar

[stevew]

It's in the "Full Menu" when you follow that path.

[bikedogrun]

Originally Posted by stevew

It's in the "Full Menu" when you follow that path.

Actually; when you get to Messages > Options > Email Settings ... you have to press "Menu" again to see the Folder Redirection option (at least on my Pearl, you do).

Sadly; the Deleted Folder (again; on my Pearl) is not able to be checked/chosen but other folders that reside in your Inbox can be chosen/checked.

/BD