[Tech Grunt]

Hello All,

Does anyone have any information on a 64 bit Desktop Manager solution that will work with MS Outlook 2010 (64 bit) running on Windows 7 (64 bit)?

Currently my 32 bit Desktop Manager v5.0.1 doesn't see the mail program or the profiles (Outlook 2010 64 bit v14.0.4760.1000 *Not the Beta*).

Any information on this would be appreciated/helpful.

Kind Regards.


Tech Grunt

[MidnightDraven]

Even though not a beta, Office 2010 hasn't been released, and therefore its not surprising that DM cannot recognise it.

There is no 64 bit DM.

[NJBlackBerry]

The 64 bit Office programs have problems with many 32 bit applications not "seeing" them. Adobe Acrobat and Desktop Manager are just two of them. I went back to the 32 bit versions because of that. Even Microsoft's own Office Communicator doesn't see that you have a 64 bit e-mail client.

Office 2010 was released in the US on 12 May. It's there, just not totally problem free with 32 bit apps. Particularly Outlook.

[Tech Grunt]

Thank you both for the responses.

I ask because I'll have to support this soon (MS Office 2010), and I have customers who need to sync mapped folders across the wire (they will need a working Desktop Manager). Guess I'll wait and see.

Are you listening RIM? Do you care?

Kind Regards.


Tech Grunt

[NJBlackBerry]

And I hope that RIM also fixes Adobe Acrobat and Microsoft Office Communicator while they are at it.

Microsoft owns a piece of this also.

Of course, with BES, it isn't an issue.

[MidnightDraven]

Oh, was not aware it had been released.
Off to google for it.

[ltoddnelson]

FYI...

64-bit Office 2010 is only recommended if you have very large Excel spreadsheets (2GB or larger). I originally installed Office 2010 64-bit on my Windows 7 64-bit OS and it ran sluggishly. MS is actually recommending the 32-bit version instead if you can believe it (dd188670).

Nevertheless, RIM sucks and we are all stuck with it unfortunately for the time being.

[NJBlackBerry]

That's correct - Microsoft is officially recommending the 32 bit versions of Office 2010. That doesn't help with the issue that Desktop Manaer doesn't work with either version of Office 2010.

[cameronlane]

Here's the latest from RIM on the subject:

Overview

Currently, Microsoft Outlook 2010 is not supported with BlackBerry Desktop Manager 5.0.1. As a result, the BlackBerry Desktop Manager may report that Microsoft Outlook is not installed, or it may not be able to open the message store.


Resolution

This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.

Wonderful...