BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-30-2010, 07:44 PM   #1
kastefam
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 125
Default Do I Have a Bad 9700?

Please Login to Remove!

Periodically my 9700 would not receive calls or SMS and MMS messages. I now have a new SIM card (as recommended by AT&T). I don't seem to have that issue now but the phone seems to freeze at times (mostly text messages and sometimes while using the Internet). Today after freezing when texting I got the following message:
"uncaught exception Application net_rim_bb_messaging_app(86) is not responding; process terminated"

I was at home with Wi-Fi when this happened. What is going on? Do I need to return my phone (I have had it less than a year)?

Last edited by kastefam; 08-30-2010 at 07:45 PM..
Offline  
Old 08-30-2010, 09:36 PM   #2
somerandomguy
CrackBerry Addict
 
Join Date: May 2008
Model: 9900
OS: 7.1 Hybrd
Carrier: tmo
Posts: 515
Default

What software versions do you have on your phone?

the reason for that error is usually software crashing or interfering with some of the bb's main software.

What 3rd party apps do you have installed?
__________________
--- Siggie ---
Offline  
Old 08-30-2010, 10:18 PM   #3
kastefam
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 125
Default

I am running 5.0.0.602 (Platform 5.1.0.112) I was not using anything but SMS/MMS when it froze and the message appeared.
Offline  
Old 08-30-2010, 10:47 PM   #4
Superh3ro
CrackBerry Addict
 
Superh3ro's Avatar
 
Join Date: Nov 2008
Location: Kuwait
Model: 9900
OS: 7.0.0.598
PIN: N/A
Carrier: Zain kw
Posts: 578
Default

I recommend updating ur OS
Posted via BlackBerryForums.com Mobile
Offline  
Old 08-30-2010, 10:48 PM   #5
somerandomguy
CrackBerry Addict
 
Join Date: May 2008
Model: 9900
OS: 7.1 Hybrd
Carrier: tmo
Posts: 515
Default

Yep. Update. Also, youve got a 3rd party app or something thats crashing some critical BB application thread.

updating might fix the bug / condition that is causing this.
__________________
--- Siggie ---
Offline  
Old 08-31-2010, 06:46 AM   #6
SiJ2000
Thumbs Must Hurt
 
Join Date: Mar 2007
Location: London
Model: 9900
Carrier: Orange UK
Posts: 73
Default

I have noticed also on .586 that this happens (Has happened to me about 3 times in the last couple of months)...

It will just go straight to answerphone. If I remember correctly, I couldn't make outgoing calls either. Battery pull fixes it though
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


FANUC Servo Amplifier A06B-6240-H208 picture

FANUC Servo Amplifier A06B-6240-H208

$3199.00



MITSUBISHI Amplifier MR-J2S-200B MRJ2S200B AC Servo Drive New in box picture

MITSUBISHI Amplifier MR-J2S-200B MRJ2S200B AC Servo Drive New in box

$463.00



1pcs Fanuc Servo Amplifier A06B-6077-H002 New by DHL or EMS picture

1pcs Fanuc Servo Amplifier A06B-6077-H002 New by DHL or EMS

$1089.00



 MITSUBISHI Amplifier MITSUBISHI MR-J2S-200B MITSUBISHI MRJ2S200B AC Servo Drive picture

MITSUBISHI Amplifier MITSUBISHI MR-J2S-200B MITSUBISHI MRJ2S200B AC Servo Drive

$485.00



USED SKAR AUDIO SK-M5001D 500W RMS ULTRA COMPACT CLASS D MONOBLOCK CAR AMPLIFIER picture

USED SKAR AUDIO SK-M5001D 500W RMS ULTRA COMPACT CLASS D MONOBLOCK CAR AMPLIFIER

$94.99



Mini-circuits High Power Amplifier ZHL-5W-1X+ picture

Mini-circuits High Power Amplifier ZHL-5W-1X+

$347.50







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.