Just got off the phone with T-Mobile and they confirmed that there is a nationwide BlackBerry outage that is affecting all carriers in the US and possibly throughout North America. I'm showing GPRS on all of my devices, but some are not working. We can't even send PIN messages.
Not sure if it's affecting anyone else, but just wanted to pass this on. Anyone else have any news on it?
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Current - 8700g TMO
Previous - 7280 AWS, 7730 TMO, 7290 TMO
Long ago - 950 model (still have it)
I also just called T-Mobile. I didn't see your post. They didn't have an ETA on getting things back up and running. It also affects internet access. You can't even Browse the internet from the BB.
I went down yesterday around 1500 EDT. I get the same thing: GPRS is lit up, in caps, plenty of bars, no service. Call T-Mobile and they say there is maintenence going on since 0000 hours EDT last night (which is complete horse$H!t). Anyone hear the actual reason for the outage?
I'm in NYC, and I also tried it at home in NJ and had no luck.
I'm in the philly area and we use Tmobile they said about a three hour window. I'm recieving intermitten email. Tmobile said that it was an issue with the towers(just plain old generic bullshit answer).
Just called T-Mobile they confirmed a large network outage on T-Mobile, and it will take up to 2 hours to restore connection. They applogized for any inconvience.
Go figure a minute after I called them my Blackberry 7230 did that nice little vibrate and the message alert lit up, and GPRS became fully active again. Thanks for restoring within 2 hours T-Mobile!
I spent 1/2 hour on the phone getting the run-around this morning abt 9:00am/e
I sent a PIN at 830e no problem.
TMO has a network issue unrelated to RIM. Can't access internet with device.
Does anybody have a way of fast tracking to BlackBerry help when calling TMO?
Talking to the "plain ole CS reps" is one BIG waste of time...
A ticket has been put in...So they say
Just got a flurry of emails. Was able to send both with BES and BIS, but the latency is pretty bad. It better than it was an hour ago. The Blackberry browser still dosen't work ("unable to contact MDS") but the Cingular browser does.
I talked to Scott at link2exchange, and he's going to try to get an ETA from RIM.
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BIS (ATT)
Last edited by dulcamara; 06-17-2005 at 10:22 AM..
RIM stated to me just minutes ago that there was no ETA on a resolution. They are calling it a 'temporary interruption in service'. Sporadic or no emails being delivered to users here.
__________________ In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Go figure a minute after I called them my Blackberry 7230 did that nice little vibrate and the message alert lit up, and GPRS became fully active again. Thanks for restoring within 2 hours T-Mobile!
Did you try your browser?
Still not working in S. Miami Fl
"Unable to caonnect to the internet. Please try again later."
T-Mobile Dallas.
I have a 7230 in the DC area and the service went down for me about 9am, and has been up intermittently for the last half hour. Hopefully the problem will be resolved soon.
RIM Network Outage - North America
T-Mobile is Toast but they aren't talking.
