I've had this problem in the past, though we are still doing wired syncs of our address books with the blackberry.
The problem lied with us in the Notes.ini not registering properly to the correct names.nsf file.
As you're doing a wireless sync, I would suggest hitting up your IT BES support and getting them to fix the problem.
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Ghetto stats: bberry 8130 :: desktop manager 4.2.1.8 :: handheld 4.2.2.163 :: Lotus Notes 7.02 :: BES 4.1?
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