Quote:
Originally Posted by prasannashroti
Hi,
I bought an unlocked Blackberry from ebay in US and then bought it over to India, I was able to register with my provider (Airtel), using PIN and IMEI of the device and use the BIS services.
But all of a sudden the device has stopped working and the support tells me that the PIN is registered with another service provider and that I need to get it released from them. The provider in US is ATT.
Does anybody know how to get it resolved or how to have the PIN released by ATT? I am trying to contact ATT support but want to know if there is any other way to do it? Also I am perplexed as to why would the device work for 25 days and give such trouble all of a sudden?
Any help appreciated.
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When you canceled your account in India, did you also cancel your BIS account? That is the most likely problem.
Check the FAQ for an article on buying a used BB from eBay. It should explain the problem a bit better.