[db]

Good evening:

I have a 7290 Blackberry. It has been working well on the Rogers network in Canada.

I was recently down to the USA.

I now have a "message icon" displayed - at the top left of the screen. It has "12" and then the small image of an envelope --- suggesting I have 12 messages.

When I go to to Messages on the 7290 --- there are none.

How do I get rid of --- or "reset" this message icon to zero?

Thanks for any suggestions you have.

David

[acnst]

Did you check the "Saved Messages" in your Blackberry?

[db]

Thanks for your posting and suggestion.

I went into my "saved messages" folder --- and found some messages that I had "saved" but never actually "opened." After I opened all of them --- the Message Icon disappeared.

Great!

This forum ---providing the shared experiences and expertise of members --- is an exceptional resource.

David

[jmc]

I have the same problem on a 7250, Verizon. I have checked all folders including the saved folder. There are no unopened messages. Any suggestions?

[bfrye]

Try your sent items folder as well.

Also try the phone logs, there might be unopened messages in there.

[jmc]

I tried that also. None there. Any other suggestions?

[bfrye]

reset the device?

[jmc]

OK. How do I reset?

[Stinsonddog]

If you do under options, then your unopened messages may lie there.

[jmc]

I have tried that Stinsonddog. Anything else?

[jmc]

OK. I reset the devise. YES!! That worked! Thanks!!!

[cherubic]

i have a similar icon issue, where theres nothing until i lock it and then what looks like a calender page and a number by it appears. what is that a reminder for?