[Ramkumarkn]

Dear sirs,

We are unable to complete our BES5 on prem install since it keep failing when we do test connectivity at the last step. We have uninstall, reinstalled, rebooted server still the same issue.

Our exchange is on office365, not on-premise though

Also, we have ensure the service account has all the rite sql, exchange and admin permissions.

Pls help on how 2 fix this,(Attaching screenshot also)

Ramu

[Ramkumarkn]

Dear sirz,

can u pls help with this issue? we are unable to complete install of bes 5

[NJBlackBerry]

You should probably contact BlackBerry directly for installation assistance. This is a volunteer run forum.

General Support Forums - BlackBerry Support Community Forums

[simontigger]

why not call 0844 884 5474 - If these guys can't resolve it, no one can

[Ramkumarkn]

Originally Posted by simontigger

why not call 0844 884 5474 - If these guys can't resolve it, no one can

is that uk support telephone no?

Ramu

[simontigger]

that would be the number if ringing from the UK - Where you calling in from ??

[Ramkumarkn]

banglaore, india! i gues i gotta call the usa no

[simontigger]

DM me, I'll share our Conf Call Details
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