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Old 02-20-2007, 03:09 PM   #201
mahoward
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We had BES on Domino 7.01FP1 however there were some serious issues (non DST) with that so upgraded to 7.02 and it is OK now. You could probably stay on 7.01 w/o issues though.
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Old 02-20-2007, 03:11 PM   #202
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The bug for losing pending messages was on Domino, may not exist in other 4.06 platforms. Also, it did not lose messages on upgrade, it lost them every time you stopped and re-started the BES task. This was fixed in 4.06 HF3.
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Old 02-20-2007, 03:33 PM   #203
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Told the boss we are buying Exchange 2007 and a new 64-bit server.

Found a document on the net at MSEXchange.org showing step by step how to transition to it. I too was whinning and sweating over nothing as I perceive it.

Guess I will be kicking all my BB users off-line till I can readd them to the new server. Sounds like the Judge's and Sheriff are getting pagers and no mobile calendars for a few hours to a day.
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Old 02-20-2007, 03:49 PM   #204
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Quote:
Originally Posted by Kul
then I tried also running dst2007query tool from my workstation and got the following error, any ieads whas happening please

Command used:
dst2007query -n srvbes001 -db srvbes001 -b srvbes001 -OL c:\out.txt
syntax: dst2007query -n <configuration servername> -db <BES db name> -b <bes servername> -OL <output file>
...
[10000] (16:32:13.824):{0x0F8C} Failed to open database connection

any ideas why it cant open the database connection ?

I ran into the the same error and in my case I hadn't given myself rights to the database. DOH! try running the query from the server and see if it works there.
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Old 02-20-2007, 06:11 PM   #205
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Too clarify.

My 7290's, 8700's and 8100's already have the latest firmware....so if I roll out this update, it should not be necessary?
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Old 02-21-2007, 07:20 AM   #206
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The server you are running this from does not have internet access, sorry if this has been resolved already.
Quote:
Originally Posted by sberghorn
Has anyone seen this when they run the DST2007QUEREY tool ?

[40000] (02/15 15:48:57.579):{0x16D0} Daylight Saving Time 2007 Patch Query Version 4.1.2.6
[40000] (02/15 15:48:57.579):{0x16D0} Modification date: Feb 8 2007
[20000] (02/15 15:48:57.579):{0x16D0} Downloading:
[10000] (02/15 15:48:58.001):{0x16D0} Unable to download versions list. Error: [0x80070005]
[10000] (02/15 15:48:58.001):{0x16D0} Unable to download versions list from
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Old 02-21-2007, 09:54 AM   #207
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Quote:
Originally Posted by petim123
FYI: I upgraded my GW BES last week to version 4.0.6.4 and it didn't lose any pending messages. Infact, after the amount of time I spent sweating over it, the update was a big fat non-event (kinda like Y2K).
petim123, mind if I pick your brain re: Groupwise calendars, email me if you have the time. Just wondering what you may be doing, since Novell basically gave me a one finger salute re: a tool to change users meeting times.
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Old 02-21-2007, 11:02 AM   #208
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Does anyone have instructions on how to run the DST2007Query.exe? I am having one of those days!!

Does it have to run on the BES server? Or can it run from a client. I get "access denied" error running it from my client.
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Old 02-21-2007, 11:34 AM   #209
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Quote:
Originally Posted by Debau
Does anyone have instructions on how to run the DST2007Query.exe? I am having one of those days!!

Does it have to run on the BES server? Or can it run from a client. I get "access denied" error running it from my client.
http://www.blackberry.com/DST2007/pa...007_Update.pdf

HA! I had one of those days yesterday! On page 38, you will find instructions on using the utility. I am not running it from the BES, but am running at my workstation.
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Old 02-21-2007, 01:00 PM   #210
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Default DST 2007 Update Site busy

I have been trying to update our first Blackberry 8703e with the Blackberry DST 2007 Update Installer for the past day. I have been unable to complete the update using either the over the air procedure or the USB cable process from the Blackberry web site as well. The USB process provides the error "Blackberry DST 2007 Update site is currently too busy to service my your download.Please try again later." Has anyone else been able to update their device successfully this way?

We have a limited number of users running on a 3.6 Bes. I spoke with RIM and they said that I would have to wait on hold for two hours to speak to a Technical Support person. They said that they plan to have a team dedicated to DST set up by tomorrow.
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Old 02-21-2007, 02:09 PM   #211
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ok seems i'm having one of those days today as well. Can someone point me in the direction of hotfix 1 for sp6.
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Old 02-21-2007, 02:10 PM   #212
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ok seems i'm having one of those days today as well. Can someone point me in the direction of hotfix 1 for sp6.
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Old 02-21-2007, 02:37 PM   #213
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Hey,

I read those, but still getting the message. I am not sure what <-dbauth> should be.

I am upgrading my server to 4.1.3 tomorrow, today is reading the docs day. I was looking over this to see how it worked before we rolled out the patches to everyone.
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Old 02-21-2007, 04:57 PM   #214
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You will love this.

Background info: 8700c device version 4.1.0.194; platform OS 2.0.0.90

On my BB, I went to Internet Browser and onto BlackBerry. I downloaded the patch, it asked for a reboot, which I did. Afterwards, I went into Options - 2007 DST Patch. Stuck at Patch not found: Trying again at...

Opened a ticket with T-Support. The tech I spoke with's solution, upgrade the handheld OS to the latest version. Sounds easy huh? How about trying to locate 300+ other devices worldwide to upgrade. I don't think so buddy.
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Old 02-21-2007, 05:20 PM   #215
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Quote:
Originally Posted by JRV
Two possible alternatives: Set proxy credentials in MDS Properties, in which case all users authenticate as the account you set in MDS.
How is this done? How long do you have to leave it configured like this?

Exchange 2000
BES 4.1
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Old 02-22-2007, 11:16 AM   #216
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Default wtf?

When I go in to CMD and go to c:\program files\common files\research in motion\apploader and then type "loader.exe /index" and then hit enter, nothing happens. When I type "loader.exe" it brings up the application loader. wtf? what am I doing wrong?

Last edited by jbyrne1; 02-22-2007 at 11:22 AM..
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Old 02-22-2007, 11:29 AM   #217
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Quote:
Originally Posted by jbyrne1
When I go in to CMD and go to c:\program files\common files\research in motion\apploader and then type "loader.exe /index" and then hit enter, nothing happens. When I type "loader.exe" it brings up the application loader. wtf? what am I doing wrong?
When you type loader.exe /index it indexes the files in the directory.
From pg 41 of Deploying_DST_2007_Update

Quote:
Indexing applications
Indexing scans the shared folders for handheld software packages and
enumerates the details of the packages so they can be easily referenced.
If the applications are not indexed, remote computers will not be able to
find the various handheld software packages.
The two files that are created by indexing are:
Specification.pkg: A directory listing of the current package
(all of the .alx, .cod, OS files) and metadata indicating specific
data about the package (applicable hardware, version
number).
PkgDBCache.xml: Stores the information to present an
application selection screen for the Administrator to pick and
choose applications. It stores all of the application metadata
(display name, version, copyright, file versions, required
package).
When you open a Software Configuration (or choose to create a new
one), the information for the applications that are listed is being pulled
and populated from the PkgDBCache.xml file.
So essentially, you won't see anything happen, but check the directory for your DST files. You should have a new Specification.pkg & PkgDBCache.xml
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Old 02-22-2007, 11:31 AM   #218
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This is likely going to sound stupid, but I have 415 users (BES 4.1.0.38/Exchange 2003), all in California, and after reading about all of the trauma everyone seems to be experiencing with pushing this from the BES, I am tempted to leave it to my users to download the patch themselves using the BB browser... A pain in the rear to be sure, but it has worked on a handful of devices so far.
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Old 02-22-2007, 11:36 AM   #219
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I do have the files, but when I try to set that folder to the "handheld software location" it greys out the OK button.
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Old 02-22-2007, 12:03 PM   #220
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Quote:
Originally Posted by jbyrne1
I do have the files, but when I try to set that folder to the "handheld software location" it greys out the OK button.
You have to share the C:\Program Files\Common Files\Research In Motion directory out first. Share it to everybody
Then the path would be \\YOUR SERVER NAME\C$\Program Files\Common Files\Research In Motion
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