Al, if you look at the top of this 9700s section you'll the what we call STICKY POSTS in forums. They are threads you should read, because they answer lots of questions, like how to upgrade, and we make the "Stick" the top of the forum for a reason... because people ask those questions alot.
So. Don't fear asking questions at all, but also feel free to check out the forum, because mostly likely someone has already asked your same question.
I'll ask again, what language do you want on your device, you have not said.
and look at this for upgrade directions:
http://www.blackberryforums.com/gene...a-english.html