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Old 07-24-2012, 12:26 PM   #1
Yvonne
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Default BES Outage

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Since 7:00 AM MTN time, BES has been down. I spoke with T-Mobile and was told that the server went down in New York around 9 AM ET. As of this posting, it is still down. I'm unable to access BB browser (says "Your Blackberry Internet Service Account is suspended or deactivated. Contact your wireless carrier.) No Twitter, no emails, no BB data access. I can access Opera Mini browser.
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Old 07-24-2012, 01:52 PM   #2
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Default Re: BES Outage

BES is fine here in Boston MA.

(says "Your Blackberry Internet Service Account is suspended or deactivated. Contact your wireless carrier.)

Maybe your dataaln has been removed
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Old 07-24-2012, 02:22 PM   #3
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Default Re: BES Outage

There is a T-Mobile problem, which isn't impacting all T-Mobile customers.
No details, no ETA.
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Old 07-24-2012, 03:13 PM   #4
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Default Re: BES Outage

Quote:
Originally Posted by knottyrope View Post
BES is fine here in Boston MA.

(says "Your Blackberry Internet Service Account is suspended or deactivated. Contact your wireless carrier.)

Maybe your dataaln has been removed
It would seem so since it is only affecting certain BB T-Mo customers. According to Crackberry and comments made on their site:
Quote:
Reports are rolling in today that T-Mobile BlackBerry users may be having some trouble accessing email, BlackBerry Messenger, and other BIS services. Several CrackBerry members have spoken with customer service at T-Mobile and have been told various things (it's T-Mobile's issue, it's RIM's fault, it's an issue with authentication servers, it will be restored in 2 hours, it will be restored at10pm tonight, etc).
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Old 07-24-2012, 06:49 PM   #5
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Default Re: BES Outage

Service came back for me here in Maryland at about 5:40 PM EDT.
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Old 07-25-2012, 08:11 AM   #6
knottyrope
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Default Re: BES Outage

a friend of mine told me his was fine but his wifes was not

guess its a bit wacky
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Old 07-27-2012, 05:53 PM   #7
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Default Re: BES Outage

Im having problems with mine,=!?!? WIth international bbm's and emails... Can't even make a phone call there, with out it saying "your call can not go through">>> USA to India... I googled it, and saw some problems in INdia.... Is there anything I can do?? I called At and T.... They said everything seemed fine to them... frustrated:(
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Old 08-05-2012, 06:28 PM   #8
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Default Re: BES Outage

I still can't get my international email, bbm, or texts, or calls.. International only!! I only have 1 international friend, so I have no one else to try... BTW I have AT and T....
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Old 08-05-2012, 06:33 PM   #9
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Default Re: BES Outage

You should contact AT and T and make sure your account is set up properly.
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Old 08-06-2012, 06:22 AM   #10
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Default Re: BES Outage

And not hijack threads.
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