BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 06-23-2010, 01:29 PM   #1
ohenriquez
New Member
 
Join Date: Jun 2010
Model: 9800
PIN: N/A
Carrier: Orange
Posts: 7
Default Unable to sync Bold 9700 with Mac via bluetooth

Please Login to Remove!

Dear members, I bought a BB Bold 9700, but I am unable to sync contacts, tasks, etc via Bluetooth with my Macbook Pro. I know that the macbook is ok because It used to sync smoothly with my previous Nokia E71. I have followed the instructions. I have paired the bold 9700 with my mac. Switched Bluetooth on and off, Re-paired the bold 9700, etc. When I connect the bold 9700 via Bluetooth, it does not last and disconnects itself. When I connect the bold 9700 and open the blackberry device manager, the sync option is in grey.
I would be grateful if you could possibly help me.

Omar
Offline  
Old 06-25-2010, 04:22 PM   #2
Superh3ro
CrackBerry Addict
 
Superh3ro's Avatar
 
Join Date: Nov 2008
Location: Kuwait
Model: 9900
OS: 7.0.0.598
PIN: N/A
Carrier: Zain kw
Posts: 578
Default

try using the cable with blackberry desktop manager for mac
way better and its faster
works fine for me
__________________
-->>xxx1090;wixxx1090;xxx1090;exxx1103;
-->>facexxx1074;ooxxx954;

xxx9608;xxx9553;xxx9612;xxx9474;xxx9608;xxx9474;xxx9553;xxx9612;xxx9553;xxx9474;xxx9474;xxx9608;xxx9553;xxx9612;xxx9474;xxx9553;xxx9608;xxx9474;
supexxx1103;xxx1085;xxx1079;roxxx63743;xxx1084;ac.coxxx1084;
Offline  
Old 06-25-2010, 09:38 PM   #3
jfkeith
Thumbs Must Hurt
 
jfkeith's Avatar
 
Join Date: Oct 2006
Location: Boston
Model: 9700
OS: 5.0.0.602
Carrier: AT&T
Posts: 156
Default

Quote:
Originally Posted by Superh3ro View Post
try using the cable with blackberry desktop manager for mac
way better and its faster
works fine for me
I agree, as nice as bluetooth is, it's just easier to use the cable and ensure a nice quick sync.
__________________
"Anything enjoyable in life is either illegal, immoral, or fattening."
Offline  
Old 06-27-2010, 02:07 PM   #4
JG in SB
Talking BlackBerry Encyclopedia
 
JG in SB's Avatar
 
Join Date: Mar 2007
Location: Santa Barbara, California
Model: 9800
OS: 6.0.0.448
Carrier: AT&T
Posts: 308
Default

The bluetooth service "Desktop Connectivity Service" needs to be enabled for you to sync via bluetooth on any PC or Mac. This has to be enabled as an IT policy by your BES administrator. You can see if it is or isn't by going to bluetooth options and scrolling down to see what options are enabled on your phone. Desktop Connectivity Service is under the 'Serial Port Profile" options. If it is not enabled, you will see it but it will be greyed out and you can't select it. For reasons unknown, most BES administrators have this disabled. Also, despite the fact that this takes 30 seconds to change on the BES, most administrators won't do it. Many appear to not even know about its existence if you ask them about it.

If Desktop Connectivity Service is not enabled, you can still pair your BB with your computer, but it won't be detected by BlackBerry Desktop Manager and you won't be able to do anything with it.
__________________
Jarrett Gorin
Santa Barbara, California
USA

Last edited by JG in SB; 06-27-2010 at 02:09 PM..
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


New Greaseweazle V4 USB Floppy Adapter Flux Reader Writer Amiga PC Amstrad #1059 picture

New Greaseweazle V4 USB Floppy Adapter Flux Reader Writer Amiga PC Amstrad #1059

$25.47



New Amiga Gotek OLED IIC I2C 0.91

New Amiga Gotek OLED IIC I2C 0.91" 128x32 LCD Display Module 3.3V 5V White #679

$6.77



23 WAY MALE

23 WAY MALE "D" PLUG DB23 CONNECTOR FOR COMMODORE AMIGA - RARE

$7.24



RADSTONE VME BOARD PME 68-33 MOTOROLA 6800 33Mhz AMIGA PPC picture

RADSTONE VME BOARD PME 68-33 MOTOROLA 6800 33Mhz AMIGA PPC

$185.00



1pc TS68000CP8 DIP64 68000 8MHz | Atari Commodore AMIGA 500 A2000 CDTV picture

1pc TS68000CP8 DIP64 68000 8MHz | Atari Commodore AMIGA 500 A2000 CDTV

$13.18



4x PLCC 52 52 Pin Pole SMD IC Sockets Precision Version INDUSTRIAL QUALITY NOS Amiga picture

4x PLCC 52 52 Pin Pole SMD IC Sockets Precision Version INDUSTRIAL QUALITY NOS Amiga

$3.97







Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.