[jmad93]

I just started working with a new client who has an interesting problem. I haven't seen this before, so your comments are welcome.

First off, here are the particulars:

BES 4.1.2.20
Domino 6.5.6
Windows 2000

The problem is that after a device is activated the "Reconcile Now" option is not available anywhere on the device. The only solution I've found is to activate it again. We are already working on a plan to upgrade the BES, but I'm really curious to know if anyone else has seen this issue.

[illy]

if you disable wireless message reconciliation in the messaging options the option will dissapear. same thing if you delete the Desktop [CMIME] servicebook (and probably with other servicebooks too).

[DarthBBerry]

KB05739
or
KB10271

[jmad93]

Thanks DarthBBerry and Illy. The next time I activate an account, I'll be sure to keep these things in mind. But I'm wondering if there is a setting on the server that I can check to prevent this issue from happening in the first place. I'll keep digging. If I find anything, I'll let everyone know. Thanks again.