[Danny.Simon]

Hi, i went into phones4u and the women rang up webmatch and ordered me the Blackberry Torch 9800 on Orange it got delivered yesterday and i wasn't in, so i went into the royal mail depot and collected it at 4pm GMT then got home turned it on and had a play etc. It said it was on Orange and i had full 3G signal but nothing worked. So i rang Orange today and they said it need activating so the man said he would do it after i had finished on the phone - that was 4 hours ago and i still cannot use the phone properly.

Can anyone help me please?
Thanks in advance.

[Danny.Simon]

Also, when i go to send a text it says: request facility not subscribed.
With a red X next to the message.

[MidnightDraven]

Call them again, from a landline, so that they can't suggest you being on the phone in question stops them from activating it.

[Dubdub]

It can take 24 hours to activate.

With the power on, pull the battery for 30 to 60 seconds. Replace the battery and let it reboot? Did that do anything?

[thebluedotdotnet]

You also may want to check your connections to make sure that it is enabled or turned on.

[tsac]

Also make sure you have a Blackberry Data plan.