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Old 02-14-2012, 12:04 PM   #1
ghino
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Join Date: Feb 2012
Model: 9900
PIN: N/A
Carrier: Orange - United Kingdom
Posts: 1
Default Cant see my contacts display pictures on BBM

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Hello,

I just bought my blackberry a few days go and I cant see the display image of BBM contacts and they also cant see mine.

The only time I can see their display image is when they change it.

I tried changing mine and they still cant see it.

I have tried the following
1. Updated OS to version 7.0.0 bundle 2406
2. Updated BBM to v6.1.0.49
3. Registered by BBM via the HRT
xxx8226; Go to Options
xxx8226; Select the Advance Options
xxx8226; Select Host Routing Table
xxx8226; Choose the xxx8220;BOLDxxx8221; point
xxx8226; Press your BB menu
xxx8226; Select Register Now
xxx8226; Then it would be showing some message, xxx8220;Your Handheld registered with the wireless network..xxx8221;
xxx8226; Restart your BlackBerry devices.

4. Rebooted & Restarted after each update
5. Removed the battery and restarted
6. Deleted and reinstalled BBM
7. Downgraded and upgraded OS back to version 7 Bundle 2406
8. Reported to both local phone dealer & network provider

At first I thought this would be ok after adding several BBM contacts, but I have added up to 10 contacts today and still cant see their display image and they too cant see mine.


I would really appreciate assistance on this.

Kind regards

Location: United Kingdom
Network provider: Orange
Blackberry Bold 9900
Operating system: version 7.0.0 Bundle 2406
BBM version: 6.1.0.49

Last edited by ghino; 02-14-2012 at 12:08 PM.. Reason: more details
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Old 02-14-2012, 01:51 PM   #2
MRKHAN
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Join Date: Feb 2012
Model: 9700
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Carrier: T-mobile
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Default Re: Cant see my contacts display pictures on BBM

try updating your bbm because it happen to me and i just deleted my bbm and re installed it to the latest version
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