I have the Storm 2 (9550). I used to be able to sync my contacts, but something changed. I think it was b/c I uninstalled the Facebook app on my phone.
I am using Destop Manager 5.0.1.37. I am not using the latest version b/c I could never get it to recognize my device.
I have multiple e-mail accounts on the phone, but have deleted the CICAL files under service books to keep just one calendar. The calendar syncs just fine.
I have reset configuration, and still no Contacts sync.
When I check the logs, it is as if the Device Software never even tried to sync the contacts.
I would really appreciate any suggestions folks can make to help me fix this problem.
Have you tried deleting your SYNC service books for each email application? What about the rset command (contacts--blackberry menu key-- options--type "rset"). Both of these will force your device to start a slow sync. The slow sync should find all new contacts and sync them back to your device.
Bumping this. I am afraid to wipe my contacts on the phone. If I cannot sync them from my desktop, then I will be stuck with no contacts on the phone. What am I missing here?