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11-29-2008, 08:11 PM
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#1
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Thumbs Must Hurt
Join Date: Jun 2008
Model: 8100
PIN: N/A
Carrier: t mobile
Posts: 143
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restoring from an 8100
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i just got my kickstart and im trying to restore all the stuff from my 8100 with the desktop manager and it is not working for some reason does any one have any suggestions
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11-29-2008, 08:13 PM
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#2
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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You can use the switch device wizard.
Or just make a backup of the 8100 and restore that backup to the 8220.
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11-29-2008, 08:16 PM
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#3
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Thumbs Must Hurt
Join Date: Jun 2008
Model: 8100
PIN: N/A
Carrier: t mobile
Posts: 143
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thats what i tried to do at first but it didnt work for some reason, ill try the switch device wizard tho
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11-29-2008, 08:19 PM
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#4
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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It didn't work? What exactly didn't work?
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11-29-2008, 08:21 PM
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#5
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Thumbs Must Hurt
Join Date: Jun 2008
Model: 8100
PIN: N/A
Carrier: t mobile
Posts: 143
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the restore i put all the stuff from the 8100 along time ago and i got rid of it then i plugged my 8220 and tried to restore it and its not showing on my phone
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11-29-2008, 08:24 PM
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#6
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Plug in new BB.
Open DM.
Go to Backup/Restore and choose Restore
Go up to the file menu at the top left of DM and choose Open
Browse to where you stored the .ipd backup file. Double click on it.
That should restore that file to your new phone.
If you got rid of the old phone then switch device wizard is out.
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11-29-2008, 08:31 PM
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#7
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Thumbs Must Hurt
Join Date: Jun 2008
Model: 8100
PIN: N/A
Carrier: t mobile
Posts: 143
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ill see if that will work thats the same thing i did last time tho
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11-29-2008, 08:32 PM
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#8
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Does your backup actually contain any data? Hopefully, you made the backup before wiping the old device.
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11-29-2008, 08:33 PM
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#9
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Thumbs Must Hurt
Join Date: Jun 2008
Model: 8100
PIN: N/A
Carrier: t mobile
Posts: 143
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and it still did not work
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11-29-2008, 08:34 PM
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#10
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Thumbs Must Hurt
Join Date: Jun 2008
Model: 8100
PIN: N/A
Carrier: t mobile
Posts: 143
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yea it has all 789 of my messages and all of my contacts but it will just not show up on my phone
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11-29-2008, 08:34 PM
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#11
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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What happens when you try to restore?
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11-29-2008, 08:37 PM
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#12
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Thumbs Must Hurt
Join Date: Jun 2008
Model: 8100
PIN: N/A
Carrier: t mobile
Posts: 143
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it shows that all of it made it too my phone but it is no were to be found
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11-29-2008, 08:58 PM
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#13
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Thumbs Must Hurt
Join Date: Jun 2008
Model: 8100
PIN: N/A
Carrier: t mobile
Posts: 143
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ill just see if they are still on my sim card and i guess i cant have my old messages
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11-29-2008, 09:20 PM
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#14
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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So, after you restore the data, the right side pane (device side) shows that the 789 messages are on the device?
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11-29-2008, 09:38 PM
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#15
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Thumbs Must Hurt
Join Date: Jun 2008
Model: 8100
PIN: N/A
Carrier: t mobile
Posts: 143
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now on that side it didnt show i had it, but when the sync is finished it shows no errors or anything
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11-29-2008, 09:46 PM
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#16
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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When you open the file to restore, does it show the 789 messages on the left side? Try going to "Advanced" and try moving over just the messages and the Address book.
If they don't show on the right side then the data is NOT getting to the phone.
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