[werrc]

Hi,

I am sitting at my desk here and i have my blackberry turned on and my outlook open, each new e-mail is going to my blackberry first and then a few minutes later it enters my outlook.

This is a bit annoying as I have to read every mail twice and have to constantly delete mail from my Blackberry.

I am using office 2007.

Anyone know how to change this?

Regards,

Werrc

[BCollins521]

How often do you have Outlook setup to pull from your inbox?

[djm2]

Welcome to the forum.

Are you on a BES? If so, what you are experiencing is not that unusual? Please describe your email setup.

[werrc]

Ok it was set to 30 minutes to send/receive? I have reset this to 5 minutes, think this will work?

[djm2]

For the vast majority of cases. You may still get a couple that will sneak in to the BB first, but you should be OK now.

[BCollins521]

Yea that should fix it I would imagine

[werrc]

Hi djm2,

Yes i'm on a BES.

It's a shared hosting mail server from my ISP, not Microsoft Exchange.

[werrc]

Hi, I set outlook to send / receive every minute but the mail is still coming to the blackberry first?

[StuartV]

Is the problem that the mail is coming to the BB first, or that you're getting in both places? It sounds like the real problem is the latter. And that's just how it works. That's the point of the BB - to get your email in both places.

If you're on a BES, then reading and deleting it in the one place should show it as read then delete it in the other place. But, that synchronization can take a few minutes.

[CO_BBTechie]

Just get used to it. The BES is just that efficient. I have my send/rcv set to 2 min intervals and almost always receive the message on my BB first.

[takeshi]

Originally Posted by werrc

This is a bit annoying as I have to read every mail twice and have to constantly delete mail from my Blackberry.

Are you claiming that you only have to read the email once and don't have to delete it off the BB if it hits your PC first? If so, that seems very dubious.

How are your reconciliation and delete options set? That sounds like it's more of an issue. If set to delete on both & reconcile you shouldn't have to delete them twice on BES.