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09-24-2007, 04:21 PM
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#1
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New Member
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: Tmobile
Posts: 13
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8320 UMA <--> Edge handoff works fine?
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Just wondering how well the UMA <--> Edge handoff works when you're on a call. I've read earlier reviews that says the handoff is kind of iffy, so wondering how people's experiences are with that on the 8320. Any comment / input is greatly appreciated!
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09-24-2007, 04:38 PM
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#2
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Knows Where the Search Button Is
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 36
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I got my curve yesterday here in CA on Tmobile, and the handoff from UMA to EDGE drops 100% of my calls. The opposite (EDGE to UMA) fails to switch. I am trying to troubleshoot this now (have already swapped out the handset). If anyone has any ideas, I'm all ears. Without this feature, I might as well get an iPhone.
Is it working for anyone else?
/m/
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09-24-2007, 04:40 PM
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#3
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BlackBerry Extraordinaire
Join Date: Feb 2006
Model: Charm
OS: 2.1
Carrier: T-Mobile
Posts: 1,071
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Where in California are you? Someone posted about your exact issue with the handoff in certain parts of California that won't be fixed until sometime in October.
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09-24-2007, 04:58 PM
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#4
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BlackBerry Extraordinaire
Join Date: May 2007
Location: New Mexico
Model: 8320
OS: 4.5.0.55
Carrier: T-Mobile
Posts: 1,461
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edit
Last edited by sgtcasey; 12-25-2007 at 02:56 AM..
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09-24-2007, 05:04 PM
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#5
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BBF Moderator
Join Date: Mar 2005
Location: Northern California
Model: 9700
PIN: Agaboobie
Carrier: AT&T
Posts: 5,518
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Wirelessly posted (9900: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)
I can only say one thing about this - Wifigaboobie.
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09-24-2007, 05:32 PM
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#6
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Knows Where the Search Button Is
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 36
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Quote:
Originally Posted by sgtcasey
The handoff from UMA to GSM or GSM to UMA can depend on many things. How strong is the GSM signal where you are? Is the wireless router you are connected to set up to prioritize voice packets?
Something else to verify is that you have an E911 address set up with your T-Mobile account. If you don't, then you're going to have issues with using your phone over UMA service. The E911 address is used in case you place a 911 call while using UMA since your call is being routed over the Internet.
You can set this address by signing into your MyT-Mobile.com account. Click on View My Profile at the top right corner of the website by your mobile number. Then click on 911 Address and update away.
Dave
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GSM signal is 80-100% at my house, and I have set up the 911 address at the store. I'm waiting the 2 hours for the new sim to register, then I'm going to try that.
I'm in the bay area, CA.
/m/
Last edited by mattyx; 09-24-2007 at 05:49 PM..
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09-24-2007, 05:54 PM
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#7
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Talking BlackBerry Encyclopedia
Join Date: Nov 2005
Location: here
Model: 8320
Carrier: TMO
Posts: 305
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Quote:
Originally Posted by mattyx
I got my curve yesterday here in CA on Tmobile, and the handoff from UMA to EDGE drops 100% of my calls. The opposite (EDGE to UMA) fails to switch. I am trying to troubleshoot this now (have already swapped out the handset). If anyone has any ideas, I'm all ears. Without this feature, I might as well get an iPhone.
Is it working for anyone else?
/m/
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Had the same issues.
Restored router to factory defaults.
Unpluged cable modem and router
Reconnected cable modem
After 2 minutes, reconnected router.
Tested...It worked.
Reconfigured security.
Still works perfectly
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09-24-2007, 05:57 PM
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#8
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Knows Where the Search Button Is
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 36
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Quote:
Originally Posted by likefre
Had the same issues.
Restored router to factory defaults.
Unpluged cable modem and router
Reconnected cable modem
After 2 minutes, reconnected router.
Tested...It worked.
Reconfigured security.
Still works perfectly
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When you say "reconfigured security" what do you mean? I am currently running WPA PSK on my network, and UMA works, it just doesnt handoff.
Thanks for the help!
/m/
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09-24-2007, 06:15 PM
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#9
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New Member
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: Tmobile
Posts: 13
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Thanks for all the replies, looks like there are still some issues to be ironed out w/ UMA, but I'm definitely interested in getting an 8320 once an update or two comes along.
As a side note, I frequently travel to Asia for business so this service will be a big money saver.
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09-24-2007, 06:47 PM
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#10
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BlackBerry Extraordinaire
Join Date: Jan 2007
Location: Philly
Model: 9700
OS: 5.0.593
PIN: ned down...
Carrier: T-Mobile
Posts: 1,365
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Luckily I haven't had any hand-off/drop call issues. As I was walking up to my house today I wanted to see the change over from Edge to Wifi/UMA and it did this seemlessly.
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09-24-2007, 07:02 PM
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#11
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Knows Where the Search Button Is
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 36
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2 phones.
2 Sims.
2 Wipe clean procedures.
Still drops all calls when switching from UMA to EDGE.
Ridiculous. I've been waiting for a BB with this functionality for MONTHS, now it doesnt work. Very frustrating. I've had a BB since 2004, and am honestly thinking of leaving because of this.
/m/
Last edited by mattyx; 09-24-2007 at 07:12 PM..
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09-24-2007, 07:07 PM
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#12
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Moved to the new WiFi HotZone Forum
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09-24-2007, 07:37 PM
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#13
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New Member
Join Date: Sep 2007
Location: denver, co
Model: 8320*
PIN: N/A
Carrier: Tmo
Posts: 7
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Saw this at the end of the email that went to Tmo stores about the launch:
"Please note: Customers using a Blackberry 8320 (Curve), are on a call and attempting to transition from Wi-Fi or to Wi-Fi, and are in all geographic areas in the state of California with the exceptions of the Greater Los Angeles basin, Inland Empire, and San Diego county will be unable to hand-in or hand-out to Wi-Fi networks. This results in the following scenarios for customers in California when moving between Wi-Fi and GSM:
If you're on a call on GSM, you'll stay on GSM until you end the call.
If you are on a call on GSM and move into an area with no GSM, the call will drop.
If you're on a call on Wi-Fi and you move out of range of the WI-Fi network, the call will drop.
This is expected to be fixed on October 22."
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09-24-2007, 08:03 PM
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#14
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Knows Where the Search Button Is
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 36
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Quote:
Originally Posted by consorziodenver
Saw this at the end of the email that went to Tmo stores about the launch:
"Please note: Customers using a Blackberry 8320 (Curve), are on a call and attempting to transition from Wi-Fi or to Wi-Fi, and are in all geographic areas in the state of California with the exceptions of the Greater Los Angeles basin, Inland Empire, and San Diego county will be unable to hand-in or hand-out to Wi-Fi networks. This results in the following scenarios for customers in California when moving between Wi-Fi and GSM:
If you're on a call on GSM, you'll stay on GSM until you end the call.
If you are on a call on GSM and move into an area with no GSM, the call will drop.
If you're on a call on Wi-Fi and you move out of range of the WI-Fi network, the call will drop.
This is expected to be fixed on October 22."
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That explains everything, except of course why TMO couldnt tell me that on my combined 3 hours of support calls today.
Thank you very much for posting this!!
Cheers.
/m/
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09-25-2007, 11:01 AM
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#15
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Knows Where the Search Button Is
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 36
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Tmobile is still telling me that this isnt the issue, and that it should be working.
If you're in Northern CA and using the curve for UMA, is your phone handing off to GSM, or does it drop the call?
Thanks,
/m/
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09-25-2007, 12:16 PM
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#16
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Knows Where the Search Button Is
Join Date: Jan 2007
Model: 8700G
Carrier: T Mobile
Posts: 25
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May I suggest 2 things:
1. Update your routers firmware - If it is an older router > 12 months old it may have trouble with this.
2. If that doesn't solve it is there a t-mobile hotspot near you? I would try the transition at a tmo hotspot and see what happens....
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09-25-2007, 12:29 PM
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#17
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Knows Where the Search Button Is
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 36
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Quote:
Originally Posted by yeager1977
May I suggest 2 things:
1. Update your routers firmware - If it is an older router > 12 months old it may have trouble with this.
2. If that doesn't solve it is there a t-mobile hotspot near you? I would try the transition at a tmo hotspot and see what happens....
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I have tried to place calls and perform handoffs from a starbucks, and I get the same result. I am able to place and receive calls fine over my home wifi, the problem is only when I try to handoff to GSM. I dont think that could be a problem with my router's firmware, but I appreciate the suggestions!!
Thanks,
/m/
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09-25-2007, 01:11 PM
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#18
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New Member
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 5
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Quote:
Originally Posted by mattyx
I have tried to place calls and perform handoffs from a starbucks, and I get the same result. I am able to place and receive calls fine over my home wifi, the problem is only when I try to handoff to GSM. I dont think that could be a problem with my router's firmware, but I appreciate the suggestions!!
Thanks,
/m/
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Mattyx -
If you are in Northern California then the California hand in/out issue is what is affecting you. T-Mobile and RIM are working on a solution. Hope you'll hang in there, it's an awesome service and phone when this gets fixed for the California market!
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09-25-2007, 02:18 PM
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#19
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Knows Where the Search Button Is
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 36
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Quote:
Originally Posted by GoodLuckBear
Mattyx -
If you are in Northern California then the California hand in/out issue is what is affecting you. T-Mobile and RIM are working on a solution. Hope you'll hang in there, it's an awesome service and phone when this gets fixed for the California market!
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I am in the Northern California (bay area) market. I just wanted to be sure that I'm not assuming this is the issue, while other Curve owners around here are up and working. Waiting this out, will just about take all of my 30 day return policy away, so I want to be sure this is the issue.
Thanks!!
/m/
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09-25-2007, 04:32 PM
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#20
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New Member
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 5
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Quote:
Originally Posted by mattyx
I am in the Northern California (bay area) market. I just wanted to be sure that I'm not assuming this is the issue, while other Curve owners around here are up and working. Waiting this out, will just about take all of my 30 day return policy away, so I want to be sure this is the issue.
Thanks!!
/m/
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Here's hoping they fix it sooner! I'll keep my eyes open for any other CA users on other forums reporting it working. You can always do a road trip to the places in CA that are supposed to be working and report back.
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