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Old 09-07-2007, 03:47 PM   #121
JSanders
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Quote:
Originally Posted by JRSCCivic98 View Post
Let's hear it for RIM. I thought those losers said a national outage won't happen again like it did a few months ago or last year... whenever that was. I guess they were WRONG!!!

I wonder if their stock fell today because of this. One can only wish.
Why is that you wish so much hate and failure upon RIM? I don't understand how that much junk can be bottled up inside you. Their failure does nothing to help me get email, and wishing falling stocks hurts investors from retired grandma to your 401(k). What do you get out of their failure?

Once in while other corporations make mistakes as well: McDonald's will run out of french fries or Delta will cancel flight(s) or whatever.

Each outage, RIM had was fixed and back up in short order. Do you actually prefer it stay down?
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Old 09-07-2007, 03:48 PM   #122
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Quote:
Originally Posted by rambo47 View Post
New York City
T-Mobile BIS
BB 8800

One or two emails slipped in today but generally nothing. I deleted my service books, reset my BB (pulled the battery), re-registered with the network (from the Host Routing Table), resent my service books, and still nothing. It's now 4:45 PM in Manhattan.
California
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Did the same procedure, able to send but not receive
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Old 09-07-2007, 03:49 PM   #123
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To delete service books:

Options > Advanced Options > Service Books

You have to hold ALT while pressing Delete for each one.
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Old 09-07-2007, 03:50 PM   #124
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Quote:
Originally Posted by thecelt1974 View Post
I spoke too soon. I rec'd the Activation emails, but nothing else.

I hope this is not a dumb question, how does one delete their service books? I searched the forums quickly, but didn't really find any solid guidance.

Options > Advanced > Service Books. Delete those with and "@" email address. Then resend from your BIS site.

How do I resend my service books? - BlackBerryFAQ
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Old 09-07-2007, 03:50 PM   #125
jimmadden
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Default BB Email Down

just hung up w at&t. all areas all services (send and receive) all carriers. no time to resolution
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Old 09-07-2007, 03:51 PM   #126
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Quote:
Originally Posted by JSanders View Post
Why is that you wish so much hate and failure upon RIM? I don't understand how that much junk can be bottled up inside you. Their failure does nothing to help me get email, and wishing falling stocks hurts investors from retired grandma to your 401(k). What do you get out of their failure?

Once in while other corporations make mistakes as well: McDonald's will run out of french fries or Delta will cancel flight(s) or whatever.

Each outage, RIM had was fixed and back up in short order. Do you actually prefer it stay down?
I guess I'm just evil inside. :devil:

Yes actually, I'd really like to see what would happen if RIM went out of business today..... just to see. Do you think it will happen? :rolleyes:
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Old 09-07-2007, 03:53 PM   #127
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If I were you guys I'd maybe hold off on all the suggestions for "Delete the service books and resend" ideas. You might just be "possbily" making more work for RIM or yourselves in the long run. RIM (when and if they fix this, I'm sure they will as always) will fix it in such a way that you won't have to do this. Think about it... do you honestly think they'd fix it in such a way that EVERYONE in the country will have to reconfigure their BIS accounts. I doubt that very much.

Besides, doing all this isn't fixing the problem "permanently" for you anyway.
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Old 09-07-2007, 03:55 PM   #128
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Deleting service books before resending does nothing different than just resending. It will over write what's already there.
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Old 09-07-2007, 03:56 PM   #129
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Primary BIS is 2hr's slow but gmail and aol through BIS works fine as well as BES. Resent service books multiple times.
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Old 09-07-2007, 03:57 PM   #130
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Quote:
Originally Posted by John Clark View Post
When I scroll up into the headers, under "Received Using" it says "unknown." I don't get my option to delete from mailbox and handheld. I simply get a prompt to delete or cancel. hmmmm.....
Those are the emails that the "more" function did not work for me, I see it now.

All emails working except for Yahoo SBC accts.

Geez man, I feel like I need a CS degree just to deal w/ all these BB email problems.

Last edited by ameagle987; 09-07-2007 at 04:29 PM.. Reason: Spoke too soon
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Old 09-07-2007, 03:58 PM   #131
John Clark
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Quote:
Originally Posted by JRSCCivic98 View Post
If I were you guys I'd maybe hold off on all the suggestions for "Delete the service books and resend" ideas. You might just be "possbily" making more work for RIM or yourselves in the long run. RIM (when and if they fix this, I'm sure they will as always) will fix it in such a way that you won't have to do this. Think about it... do you honestly think they'd fix it in such a way that EVERYONE in the country will have to reconfigure their BIS accounts. I doubt that very much.

Besides, doing all this isn't fixing the problem "permanently" for you anyway.
You're welcome. Go take your RIM bashing, negative, whining, complaining, posts somewhere else. You've helped nobody with your posts.

...BTW, my BIS Gmail is still coming and going quite nicely.
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Old 09-07-2007, 04:00 PM   #132
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Quote:
Originally Posted by JRSCCivic98 View Post
If I were you guys I'd maybe hold off on all the suggestions for "Delete the service books and resend" ideas.

We aren't you. It worked for me.
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Old 09-07-2007, 04:02 PM   #133
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Quote:
Originally Posted by John Clark View Post
BTW, my BIS Gmail is still coming and going quite nicely.
Doesn't really matter. What matters is that "your suggested fix" doesn't fix EVERYTHING with BIS so when RIM finally fixes everything it will fix itself. They're not going to ask millions of users to resetup their BIS accounts or even send service books out. If they do, I hate it for them and the carriers. Be realistic John.
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Old 09-07-2007, 04:04 PM   #134
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Quote:
Originally Posted by JSanders View Post
We aren't you. It worked for me.
Is it still working for corporate BIS accounts? Because several users are reporting that it's only "spurt sending" whatever's waiting, but not really working afterwards. This same thing is happening for my accounts.
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Old 09-07-2007, 04:04 PM   #135
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Had one user (out of 600) report an issue....

I'm in Los Angeles....I believe the user is elsewhere..


Haven't heard about any other issue besides that one...
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Old 09-07-2007, 04:12 PM   #136
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Thumbs down

Down in Los Angeles with over 300 clients on BES down as well.
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Old 09-07-2007, 04:13 PM   #137
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Originally Posted by xzlnt View Post
Down in Los Angeles with over 300 clients on BES down as well.
Really? My BES mail has been coming and going fine all morning.
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Old 09-07-2007, 04:15 PM   #138
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Exclamation Report from the Mid-Atlantic Region

At the time I'm typing this (5:15 PM EDT), my BlackBerry Internet Browser is working, but the test emails I sent a few minutes ago (one from my BB email account to an AOL account synched with my BB, and vice versa) still haven't come through on my CrackBerry. Curiouser and curiouser.

But this is why I'm glad my present workplace provides me with a decent Windows XP PC and a good broadband connection (DSL running @ at least 1.5 mbps.)
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Old 09-07-2007, 04:17 PM   #139
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Default Dallas affected

T-MO BIS
Dallas Texas

I've had 5 copies of the same email sent to me since Noon today.
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Old 09-07-2007, 04:18 PM   #140
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ATT NH is out
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