Used for a couple of months, but is in perfect condition -- looks brand new, not a single scratch.
Includes everything that came with it brand new, including the belt-clip fabric case (never used & still in plastic wrap), wired headset (never used & still in plastic wrap), 2 USB cables (one used, one never used), travel charger, and BlackBerry software/manuals. All is packed in the original box with all original packing materials. You will not be able to tell the phone has ever even been used.
I did a complete handset wipe before packing it in the box, so the next time it is turned on, the software will be reset to the same as when it was brand new. The only exception is that I left the popular Texas Hold'em poker game on there (a game I purchased for $7). But you can always delete that if you want. No other 3rd party software is/was on the phone. (Apparently doing a "handset wipe" does not delete installed programs, but only resets everything to original settings).
Also, I will include a black leather case with belt clip that I purchased on ebay ($20 value) -- also in perfect condition.
I posted this asking $275 a few weeks ago and got a ton of messages, but nobody purchased it, so I'm now willing to take less. Make me an offer....
Here are some pictures (taken with a camera phone, so forgive the lousy quality):