[Capt802]

I am fairly new to BES....Sorry for what may be an easy question

I have a user that is changing from Nextel to Verizon. How do I go about changing their device? Do I just delete their user and add them again with the new device? Thanks!

[x14]

You just do an EA on the new device. All the user's BB settings will be restored on the new device.

[Capt802]

Thanks x14! I appreciate the help.