Summary: BlackBerry Infrastructure Outage
Impact: The following services will be restored once the incident has cleared: BlackBerry Internet Service subscribers will be unable to receive messages and will receive an "x" when sending messages. Subscribers will not be able to access Subscriber Website, self-provision, create new accounts, or integrate new ISP accounts. BlackBerry Internet Service resellers will not be able to access Admin Website to activate subscribers. Provisioning resellers will not be able to access the provisioning site for service activations/deactivations. Carriers will not be able to provision (activate, deactivate, suspend or resume) Relay-access services either through the web user interface or the XML interface. BlackBerry Enterprise Clients will lose their connection and not be able to reconnect and new users will not be able to register their devices. BlackBerry Internet Edition, paging subscribers, PIN to PIN and Desktop Redirector users, will not be able to send or receive messages.
Subscribers will be unable to use Relay Roaming. [0491]
Ticket Number: BB77003
Incident Window Start Date and Time: 17 April 2007 20:11:20 (EDT) Downtime Duration: Ongoing % of Subscribers Affected: 100.00 (estimated)
we are told to do no data ts at this time
have never to my knowledge in past year had an outage like this at nextel