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04-28-2009, 08:05 AM
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#1
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Whoever
Join Date: Apr 2005
Location: Michigan
Model: xxxx
Carrier: AT&T
Posts: 1,219
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UK RIM Outage
Please Login to Remove!
Reported by: David Guillaume
RIM seems to be having a outage thats affecting the entire UK. At this time we do not have anymore information but as it comes in, we will update the post.
http://www.dataoutagenews.com/2009/04/28/uk-rim-outage/ |
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04-28-2009, 08:33 AM
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#2
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Talking BlackBerry Encyclopedia
Join Date: Sep 2007
Location: Belfast
Model: NotYe
PIN: N/A
Carrier: O2
Posts: 470
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Wish i'd looked here first. 
Ours went down about 13:20.
__________________
BES, 4.1.7, was SBE now full BES
Domino v7.0.2
Windows Server 2003, standalone
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04-28-2009, 08:42 AM
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#3
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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Verified by RIM that there they "are having some difficulty with our EU BlackBerry Infrastructure".
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04-28-2009, 09:00 AM
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#4
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Whoever
Join Date: Apr 2005
Location: Michigan
Model: xxxx
Carrier: AT&T
Posts: 1,219
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Thanks NJ, updated the post.
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04-28-2009, 09:08 AM
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#5
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CrackBerry Addict
Join Date: May 2007
Location: Madrid, Spain
Model: 9000
OS: 4.6.0.228
PIN: 25707D3B
Carrier: Vodafone
Posts: 574
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it's european wide. Cuz i'm in Spain and it's here too :@ ARGGG
__________________
BB8100>8800>8300>8310>8100>HTC Touch Dual>iPhone8GB>8300 again>Smsung Omnia>iPhone 3g16GB>Storm>BOLD!
Current PIN:25707D3B
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04-28-2009, 09:09 AM
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#6
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Knows Where the Search Button Is
Join Date: Sep 2004
Location: London
Model: Bold
Carrier: o2
Posts: 34
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For info, mail appears to be flowing again as at 14:59 bst
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04-28-2009, 09:09 AM
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#7
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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Yes, my post says "EU Infrastructure". Not just UK...
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04-28-2009, 09:09 AM
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#8
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Talking BlackBerry Encyclopedia
Join Date: Apr 2006
Model: 9700
Carrier: Vodafone
Posts: 236
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Our server is back up - SRP is now connected. BB Messenger however is still not working....
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04-28-2009, 09:11 AM
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#9
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Talking BlackBerry Encyclopedia
Join Date: Apr 2006
Model: 9700
Carrier: Vodafone
Posts: 236
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ok all working now for us...
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04-28-2009, 09:15 AM
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#10
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BBF War Game Mod
Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
Posts: 4,294
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My BB Messenger never stopped working, lol
I think, reading between the lines, this was not a total network outage. But all BES servers in region were disconnected under their SRP status, RIM confirmed that much to me. Sporadic reports of issues with BIS also.
__________________
Jadey : Infrastructure Architect, Denver CO
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04-28-2009, 09:20 AM
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#11
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CrackBerry Addict
Join Date: May 2007
Location: Madrid, Spain
Model: 9000
OS: 4.6.0.228
PIN: 25707D3B
Carrier: Vodafone
Posts: 574
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yay it's back!
__________________
BB8100>8800>8300>8310>8100>HTC Touch Dual>iPhone8GB>8300 again>Smsung Omnia>iPhone 3g16GB>Storm>BOLD!
Current PIN:25707D3B
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04-28-2009, 09:33 AM
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#12
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Talking BlackBerry Encyclopedia
Join Date: Apr 2006
Model: 9700
Carrier: Vodafone
Posts: 236
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Quote:
Originally Posted by Jadey
My BB Messenger never stopped working, lol
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Strange! I had an issue with all Pin messages (and Messenger!) |
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04-28-2009, 10:32 AM
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#13
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Whoever
Join Date: Apr 2005
Location: Michigan
Model: xxxx
Carrier: AT&T
Posts: 1,219
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Impact: BlackBerry subscribers may experience delays in receiving messages and may receive an xxx8220;xxxx8221; when sending messages. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.
BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments.
Devices may not receive new service books. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.
BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure.
Wireless service providers and device resellers may experience delays in using BlackBerry administration web sites or performing activities such as creating subscriber accounts or provisioning services for subscribers. [0807]
Ticket Number: BB122535
Incident Window Start Date and Time: 28 April 2009 12:04:00 (GMT).
Duration: Ongoing
The BlackBerry Support team is working toward resolution as quickly as possible. We apologize for any inconvenience and thank you for your patience during this time.
EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours
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04-28-2009, 11:13 AM
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#14
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BBF War Game Mod
Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
Posts: 4,294
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Just received this from o2
===========================
O2 regrets to inform you that a fault affecting our BlackBerry service was identified earlier this afternoon. This resulted in a loss of service to some of our customers. The fault is within RIM's network. RIM & O2 engineers have been engaged and we have now been informed that service is restored.
__________________
Jadey : Infrastructure Architect, Denver CO
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04-28-2009, 04:13 PM
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#15
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BlackBerry Mensa
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
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I had no problems at all today.
I did however get a wonderful message from T-mobile UK stating:
"Over the next couple of days we're improving your local network to give you an even better experience. we apologise for any loss of service during this time."
Maybe after this i'll actually get 3G in most of my house and not just in the inconveient places to stand in my house
__________________
~Midnight Draven
"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
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04-28-2009, 04:26 PM
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#16
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BBF War Game Mod
Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
Posts: 4,294
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Don't complain  Who doesn't love the t-mobile hang-out-of-window-for-3G game?
I'm OK in London, but whenever I visit my Gran in le countryside, I might as well just leave the Bold at home.
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Jadey : Infrastructure Architect, Denver CO
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04-28-2009, 05:00 PM
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#17
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BlackBerry Mensa
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
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I had a problem with the bold never staying connected to 3G and once lost would never come back. usually lost when trying to web browse on 3G, even when having 5 bars.
Trying it for longer, I realised that it will come back, only at certain places in the house and no matter where I am, will usually drop to GPRS when trying to web browse.
Sigh oh well.
I am interested to hear anything else about the local network improving....are they increasing 3G capabilities or just upgrading their old towers?
__________________
~Midnight Draven
"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
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