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Old 11-07-2008, 01:11 PM   #1
waces
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Default BES works only in internal network not on external

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Hello,

I found a very strange situation.
Currently I use BES in my company. My 8820 device reconcile the mails from my Exchange server (Exchange 2007) via internal wireless network (I currently use 4 different wireless networks in my office and everything works fine on all of those networks). But when I leave my office the BES synchronisation fails. No mails arrive via my home wireless network or my provider's edge network. (my privet address works fine via BIS, but the BES not)
I checked my BES server itself and it shows my device is attached.

Anyone has any clue about synchronisation in off-office wireless network?

thanks

waces
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Old 11-07-2008, 01:52 PM   #2
TargetIT
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Sounds like your data plan is not provisioned for BES use.
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Old 11-07-2008, 02:14 PM   #3
waces
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Wirelessly posted

Quote:
Originally Posted by TargetIT
Sounds like your data plan is not provisioned for BES use.
So,do you think it is something provider related? It means for me it's unchangeable thing.
I thought the provider related settings affects only the edge communication not the wifi. And how it's works in the office?
Any idea how I can reach messages outside of the office?

Thanks

Waces
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Old 11-07-2008, 02:18 PM   #4
TargetIT
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Well your home wireless won't connect to the BES, and you're saying nothing works on the EDGE network either. BIS works fine, so that leads me to believe your BB hasn't been provisioned properly by the carrier.
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Old 11-07-2008, 02:43 PM   #5
waces
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Wirelessly posted

Quote:
Originally Posted by TargetIT
Well your home wireless won't connect to the BES, and you're saying nothing works on the EDGE network either. BIS works fine, so that leads me to believe your BB hasn't been provisioned properly by the carrier.
Thanks. I'll build a vpn connection between my home router and the office network to see the results.
The other thing is still a question for me. I tried to use BIS (which is activated at my provider and tested,because I reach my private mail accounts via BIS) on a different box. The desktop redirector works. But it's only redirects my mails if the BB device is connected via USB or if the BB is on the wireless network of the office

Thanks
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Old 11-12-2008, 03:39 AM   #6
waces
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gents. thanks for the help. problem solved.
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